Executive Director managing property and casualty product strategies for USAA. Leading teams and driving growth in multiple states with a focus on P&L performance.
Responsibilities
Execute strategies to achieve property & casualty (P&C) insurance profit and growth targets in assigned state(s)
Implement elements of the strategic vision and tactical plan that will profitably expand USAA product line market share within this state(s)
Analyze region or state-specific competitive and financial KPIs to inform decision-making related to market trends
Drive product and member growth by optimizing the 5Ps
Execute state-level pricing and underwriting strategies to support state-level P&L performance
Collaborate with other business functions to deliver a seamless end-to-end customer experience
Provide oversight of the analysis and evaluation of product performance metrics
Maintain comprehensive knowledge of business performance, trends, and results across assigned states
Partner with Government & Industry Relations, Attorney, and Compliance Advisor to maintain relationships with regulatory agencies and industry organizations
Communicate key insights to national product and product development teams
Requirements
Bachelor’s degree in business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience may be substituted in lieu of degree
10+ years of relevant property and casualty product management experience
Advanced degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline with 8+ years of related experience
4+ years of people leadership experience in building, managing, and/or developing high-performing teams
Comprehensive knowledge of insurance products and features, competition, and competitive market conditions
Executive-level negotiation and influence skills to resolve complex issues
Demonstrated interpersonal and stakeholder management capabilities with an emphasis on customer focus, collaboration and partnering to obtain results
Proven experience engaging with external regulators in complex environments
Deep expertise in product-related regulations, risk management, and compliance frameworks
Strong strategic thinker with track record of developing and implementing strategies that consider industry and competitive dynamics, customer insights and commercial implications
Excellent written and verbal communications, experience presenting complex information to executive leadership and external stakeholders
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
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