Hybrid Executive Assistant

Posted 2 months ago

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About the role

  • Executive Assistant responsible for day-to-day administrative support for executive leaders. Managing calendars, travel arrangements, and internal team coordination within a benefits provider company.

Responsibilities

  • The Executive Assistant is accountable for the management of day-to-day administrative support for the Head of Operations & VP of Customer Experience.
  • Light support will be provided to supporting Vice Presidents.
  • Manages all aspects of the leaders’ calendars and provide support for their teams as needed.
  • Promptly schedules meetings as requested, uses discretion to prioritize meeting requests, ensuring meeting conflicts are avoided and the leader’s business priorities are considered.
  • Where necessary provides agendas/pre-reads to meeting participants.
  • Works with internal and external partners to book meetings; proactively prepares all meeting materials.
  • Coordinates booking (virtual) rooms, tracking agenda items, coordinating catering (if applicable) and technology services, and planning for guests to be greeted, as required.
  • Responsible for sitting in the reception area of our Milwaukee Office which includes greeting guests.
  • Take ownership of the logistics for meetings and maintain detailed minutes.
  • Helps to organize monthly and quarterly meetings for the team and collects agenda items.
  • Monitors and responds to emails on behalf of the leader.
  • Tracks action items, requests, and other important deadlines on behalf of the leader.
  • Manages all travel arrangements, accompanying material for the leaders, and provides support for the team as needed.
  • Thoughtfully manages the leader’s travel arrangements (both domestic and international) ensuring complex itineraries are accommodated.
  • Makes appropriate arrangements ensuring travel preferences are considered and can troubleshoot travel problems as needed.
  • Prepares expense reports for the leader and their direct reports in a timely manner, resolving all issues.
  • Manages relevant purchase orders for business unit.
  • Builds strong relationships with EAs and other internal partners.
  • Provides backup for other administrative staff within SLF U.S.

Requirements

  • A minimum of 3 years’ experience working as an Executive Assistant supporting senior leaders
  • Advanced mastery of the full Microsoft office suite, including Word, PowerPoint, Excel, Adobe, OneNote, and SharePoint
  • Experience with Zoom, Microsoft Teams, Concur Expense Management and Workplace is a plus
  • Experience working in a corporate environment
  • Excellent organizational, time management skills, and high attention to detail with the ability to manage changing priorities with ease
  • Positive attitude; with a strong client service orientation; and a sense of humor
  • Excellent verbal and written communication skills
  • Excellent business acumen, with the ability to perform with professionalism, tact, and discretion; Manage highly sensitive information
  • Strong interpersonal skills with the ability to work in both a team environment and on one’s own, requiring a high level of initiative, judgment, and problem-solving ability.

Benefits

  • generous vacation and sick time
  • market-leading paid family, parental and adoption leave
  • medical coverage
  • company paid life and AD&D insurance
  • disability programs
  • partially paid sabbatical program
  • 401(k) employer match
  • stock purchase options
  • employer-funded retirement account
  • flexible, inclusive and collaborative work environment

Job title

Executive Assistant

Job type

Experience level

Mid levelSenior

Salary

$63,800 - $86,100 per year

Degree requirement

High School Diploma

Location requirements

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