About the role

  • Lead the Executive Office : Coordinate planning, ensuring priorities are aligned, structured, and delivered with pace.
  • Support strategic decision-making : Provide input and challenge to influence decisions, create ExCo and Board materials, and keep the Director advised of emerging issues—always with a customer-focused perspective.
  • Lead governance and committee outputs : Prepare and coordinate impactful papers for the Insurance Board, Insurance Performance Committee, and other IP&I Committees, ensuring quality contributions and timely follow-ups.
  • Act as a trusted advisor : Support the Director and wider team by triaging priorities, maintaining relationships across the Group, and helping navigate a complex, fast-moving environment.
  • Ensure strategic risk alignment : Monitor and support alignment of D2C initiatives with Group risk appetite, identifying and mitigating deviations where needed.
  • Drive operational excellence : Oversee internal and external communications, coordinate incident responses, and use data and research to support strategic decisions and reinforce the Director’s vision and brand.

Requirements

  • Executive Office experience : You've supported senior leaders in a strategic Executive Office or similar setting.
  • Exceptional communication skills : You can simplify complex information and craft clear, compelling narratives for ExCo, Board, and cross-functional audiences.
  • Strong organisational capability : You're experienced in running shifting priorities, tight deadlines, and ambiguity, ensuring timely and accurate delivery of papers, updates, and actions.
  • Critical thinking and analytical insight : You can use data and research to shape decisions, challenge assumptions, and connect the dots across initiatives.
  • Relationship-building and influence : You're comfortable engaging and building trust with partners at all levels, acting as a connector across teams and functions.
  • Collaborative approach : You believe in “we” more than “I”—enabling others to deliver more by coordinating, advising, and simplifying rather than directly owning every task.

Benefits

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares!
  • Benefits you can adapt to your lifestyle, such as discounted shopping.
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

Job title

Executive Assistant

Job type

Experience level

Mid levelSenior

Salary

£76,194 - £89,640 per year

Degree requirement

No Education Requirement

Location requirements

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