Lead the Executive Office : Coordinate planning, ensuring priorities are aligned, structured, and delivered with pace.
Support strategic decision-making : Provide input and challenge to influence decisions, create ExCo and Board materials, and keep the Director advised of emerging issues—always with a customer-focused perspective.
Lead governance and committee outputs : Prepare and coordinate impactful papers for the Insurance Board, Insurance Performance Committee, and other IP&I Committees, ensuring quality contributions and timely follow-ups.
Act as a trusted advisor : Support the Director and wider team by triaging priorities, maintaining relationships across the Group, and helping navigate a complex, fast-moving environment.
Ensure strategic risk alignment : Monitor and support alignment of D2C initiatives with Group risk appetite, identifying and mitigating deviations where needed.
Drive operational excellence : Oversee internal and external communications, coordinate incident responses, and use data and research to support strategic decisions and reinforce the Director’s vision and brand.
Requirements
Executive Office experience : You've supported senior leaders in a strategic Executive Office or similar setting.
Exceptional communication skills : You can simplify complex information and craft clear, compelling narratives for ExCo, Board, and cross-functional audiences.
Strong organisational capability : You're experienced in running shifting priorities, tight deadlines, and ambiguity, ensuring timely and accurate delivery of papers, updates, and actions.
Critical thinking and analytical insight : You can use data and research to shape decisions, challenge assumptions, and connect the dots across initiatives.
Relationship-building and influence : You're comfortable engaging and building trust with partners at all levels, acting as a connector across teams and functions.
Collaborative approach : You believe in “we” more than “I”—enabling others to deliver more by coordinating, advising, and simplifying rather than directly owning every task.
Benefits
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares!
Benefits you can adapt to your lifestyle, such as discounted shopping.
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
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