Build highly consultative trusted relationships with c-level executives and technical decision makers to provide business and technical thought leadership and become a trusted advisor.
Architect business models with customers to drive new monetization opportunities and growth for both the user and Stripe.
Be a key member of a Stripe account team with deep involvement in defining the customer strategy.
Identify and close new complex opportunities, and accelerate solution adoption; understand and align with the customer’s product and business roadmap.
Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments.
Design and apply Stripe’s solutions to customer business objectives; develop and articulate end-to-end customer transformation journeys and future roadmaps and architectures with deep 3rd party integrations.
Conduct business analysis and background research on customers, industries, and competitors to support growth.
Lead strategy engagements: in-depth customer discovery, executive briefings, readouts, presentations, workshops and solution demos.
Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
Act as the “Voice of the Customer” to bring insights, trends and opportunities to leadership, product and engineering teams prioritized for delivery.
Participate in sales forecasting, Quarterly Business Reviews and account/territory planning.
Approximately 25% travel to connect in-person with users and collaborate internally.
Requirements
10+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise.
8+ years of experience in pre-sales
Experience in the payments/ billing / invoicing / issuing / banking / Fintech space
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus.
Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences.
Ability to operate independently in a highly ambiguous and fast-paced environment
Passion to take on ownership and drive change in a constantly evolving environment.
Superior verbal and written communication skills in English
Ability to travel per business needs
Prior experience in consulting
Experience at a growth stage internet/software company
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