Manager, E-Commerce Platforms driving digital commerce strategy at Hamilton Beach Brands, Inc. Overseeing platform development, optimization, and team collaboration.
Responsibilities
Drive the strategic vision, development, and optimization of the company’s digital commerce ecosystem.
Ensure secure, scalable, and high-performing platforms that enhance customer experience and support growth.
Partner closely with IT, Marketing, Sales, and Operations to align technology solutions with business goals.
Define and execute a comprehensive eCommerce platform strategy aligned with company growth objectives.
Lead omnichannel and mobile-first initiatives to optimize conversion, retention, and customer satisfaction.
Oversee platform architecture, integrations, and system reliability.
Manage vendor relationships, budgets, and contracts.
Establish KPIs and reporting frameworks to measure platform performance, customer behavior, and ROI.
Requirements
Bachelor’s degree in Computer Science, Information Systems, Business, or a related field
7+ years of progressive experience in eCommerce technology leadership or digital platform management
3 years in a leadership role
Proven experience leading enterprise grade eCommerce implementations (Shopify Plus, BigCommerce, Magento, Salesforce Commerce Cloud, or similar)
Strong track record managing cross-functional teams and driving collaboration between technical and business functions
Deep understanding of headless commerce, API-driven development, and cloud-based infrastructure
Hands-on knowledge of integrations with ERP, CRM, marketing automation, and analytics platforms
Experience with CI/CD, DevOps, containerization (Docker/Kubernetes), and agile methodologies
Master’s degree or MBA preferred
Certifications in cloud platforms (Azure, AWS), Agile, or eCommerce systems preferred
Background in consumer goods, retail, or direct-to-consumer (DTC) environments preferred
Benefits
health, dental and vision insurances
401(k)
paid vacation
a paid charitable day
a quarterly subsidy to help cover the costs associated with staying fit
the ability to purchase our products at discounted rates
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