Director of Global E-Commerce overseeing strategy for Zwilling Beauty brands across core markets. Driving execution and collaboration among marketing, sales, IT, and executive teams.
Responsibilities
Develop and execute the global e-commerce strategy for all Zwilling Beauty Group (ZBG) brands (Tweezerman, Zwilling Beauty) across core markets
Ensure adoption of best-in-class technologies, tools, and processes across all markets and platforms
Partner with senior leadership to align global initiatives with business goals and performance targets
Research emerging digital and e-commerce technologies to inform long-term strategy and innovation
Oversee global website development, launches, optimization, and maintenance, ensuring high functionality, scalability, and user experience
Lead cross-functional project teams, managing timelines, budgets, scopes, and deliverables to ensure on-time, on-budget execution
Supervise backend setup, hosting, and ongoing platform operations
Identify and mitigate project risks, issues, and dependencies; implement corrective actions and lessons learned
Manage and develop a global team of three (Project Manager, Web Developer, Data Information Specialist) to ensure timely delivery of initiatives
Provide mentorship, performance feedback, and workload prioritization across projects and regions
Oversee global content management via the Salsify platform, ensuring accuracy and consistency across brands and markets
Partner with web agencies and internal developers on optimization, integrations, and technical improvements
Ensure website compliance with global privacy, data protection, and accessibility regulations
Support launches of new international websites and ensure alignment with brand identity and marketing strategies
Serve as liaison between global and local marketing, technical, and vendor teams to ensure cohesive execution
Provide regular progress and performance reports to the Senior VP of Marketing
Draft and oversee website policies and coordinate legal review with outside counsel
Requirements
Bachelor’s degree in Information Technology, Computer Science, Business, or related field with IT focus
Minimum 7 years’ experience managing global e-commerce implementations, including cross-functional and international teams
Expertise in Shopify, Klaviyo, Salsify, Yotpo, and related digital/e-commerce platforms
Strong understanding of digital marketing, UI/UX, content development, and web design best practices
Experience managing website compliance for U.S. and international jurisdictions
Proven track record of successfully delivering complex, multi-market web projects
Excellent communication skills; able to interface effectively with technical and non-technical teams across regions (U.S., Canada, U.K., Germany, China)
Exceptional organizational, analytical, and problem-solving skills; detail-oriented with impeccable follow-up
Proficiency in Microsoft Word, Excel, and PowerPoint
Ability to thrive in a fast-paced, deadline-driven environment
Benefits
outstanding benefits package including but not limited to medical, dental, vision, 401(k) with employer match, and a competitive PTO plan
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