Process Engineer optimizing intralogistics processes in E - Commerce warehouse. Collaborating with multiple departments and improving warehouse operations through analysis and planning.
About the role
- Director of Global E-Commerce overseeing strategy for Zwilling Beauty brands across core markets. Driving execution and collaboration among marketing, sales, IT, and executive teams.
Responsibilities
- Develop and execute the global e-commerce strategy for all Zwilling Beauty Group (ZBG) brands (Tweezerman, Zwilling Beauty) across core markets
- Ensure adoption of best-in-class technologies, tools, and processes across all markets and platforms
- Partner with senior leadership to align global initiatives with business goals and performance targets
- Research emerging digital and e-commerce technologies to inform long-term strategy and innovation
- Oversee global website development, launches, optimization, and maintenance, ensuring high functionality, scalability, and user experience
- Lead cross-functional project teams, managing timelines, budgets, scopes, and deliverables to ensure on-time, on-budget execution
- Supervise backend setup, hosting, and ongoing platform operations
- Identify and mitigate project risks, issues, and dependencies; implement corrective actions and lessons learned
- Manage and develop a global team of three (Project Manager, Web Developer, Data Information Specialist) to ensure timely delivery of initiatives
- Provide mentorship, performance feedback, and workload prioritization across projects and regions
- Oversee global content management via the Salsify platform, ensuring accuracy and consistency across brands and markets
- Partner with web agencies and internal developers on optimization, integrations, and technical improvements
- Ensure website compliance with global privacy, data protection, and accessibility regulations
- Support launches of new international websites and ensure alignment with brand identity and marketing strategies
- Serve as liaison between global and local marketing, technical, and vendor teams to ensure cohesive execution
- Provide regular progress and performance reports to the Senior VP of Marketing
- Draft and oversee website policies and coordinate legal review with outside counsel
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Business, or related field with IT focus
- Minimum 7 years’ experience managing global e-commerce implementations, including cross-functional and international teams
- Expertise in Shopify, Klaviyo, Salsify, Yotpo, and related digital/e-commerce platforms
- Strong understanding of digital marketing, UI/UX, content development, and web design best practices
- Experience managing website compliance for U.S. and international jurisdictions
- Proven track record of successfully delivering complex, multi-market web projects
- Excellent communication skills; able to interface effectively with technical and non-technical teams across regions (U.S., Canada, U.K., Germany, China)
- Exceptional organizational, analytical, and problem-solving skills; detail-oriented with impeccable follow-up
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Ability to thrive in a fast-paced, deadline-driven environment
Benefits
- outstanding benefits package including but not limited to medical, dental, vision, 401(k) with employer match, and a competitive PTO plan
- hybrid schedule for eligible positions
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