Director of After School Programs at Camp Fire Alaska empowering youth through community programs and partnerships. Leading teams and ensuring quality across after - school initiatives in Anchorage, Alaska.
About the role
- Director Customer Logistics managing operations and safety across multiple warehouse locations. Leading continuous improvement initiatives and customer relations to enhance logistics solutions across diverse clients.
Responsibilities
- responsible for operations management, safety, financial and customer relations for one or more customers with multiple warehouse locations
- ensuring LEAN and Continuous Improvement deployment for assigned accounts
- expanding business with current customers to support business changes and introduce new services
- participates in business development activities with new customers
- manage $10M to $30M in operating revenue for multiple logistics/warehouse operations
- lead, guide, train and direct location managers at assigned accounts
- build and maintain relationships with customer(s) at a regional or corporate level based on operational execution and value creation
- represent Ryder in customer meetings and presentations including Quarterly Business Reviews (QBR)
- forecast, plan, manage and ensure assigned accounts meet defined financial targets
- develop and implement mitigation plans as necessary
- manage operations to meet or exceed internal and external Key Performance Indicators(KPIs)
- lead account(s) during peak seasons, special projects, and implementations
- identify expansion opportunities with current customer(s)
- monitor and hold operations accountable for maintaining a safety culture
Requirements
- Bachelor's degree in business, logistics, supply chain or related field or an additional two (2) years related experience required
- Master's degree preferred
- Eight (8) years or more Logistics/supply chain experience in multiple locations i.e. plants, warehouses, locations, transportations hubs, etc. required
- Five (5) years or more demonstrated experience developing and implementing complete logistics solutions and project management skills required
- Six (6) years or more managing, leading and developing direct reports required
- Six (6) years or more managing large multi-level teams required
- Five (5) years or more P&L responsibility including forecasting and managing financial targets required
- Five (5) years or more prior experience implementing a LEAN work environment preferred
- Four (4) years or more managing customer KPIs required
- Four (4) years or more managing customer relationship and interaction required
- Three (3) years or more experience providing customer and senior level management presentations preferred
- Some sales experience preferred
- Demonstrated knowledge and understanding of integrated warehouse operations/solutions, distribution, transportation and carrier management at a strategic level advanced preferred
Benefits
- comprehensive health and welfare benefits
- medical, prescription, dental, vision, life insurance and disability insurance options
- paid time off for vacation, illness, bereavement, family and parental leave
- tax-advantaged 401(k) retirement savings plan
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