Sales Executive responsible for integrating SaaS solutions into client workflows. Collaborating with management teams to drive upsell opportunities and maintain customer relationships.
VG
Hybrid Customer Success Specialist — Childcare Software
Posted 3 months ago
About the role
- Kundenbetreuer für unsere innovative KitaWeb-Anwendung zur Unterstützung kommunaler und privater Kunden. Schulungen begleiten, Prozesse durchspielen und Key-Account Ansprechperson sein.
Responsibilities
- Deliver training sessions for KitaWeb
- Support onboarding for municipal and private clients
- Walk customers through end-to-end processes and workflows
- Serve as the key-account contact for future expansions and to ensure optimal system operation
Requirements
- Solid business education (ideally a university or university of applied sciences degree)
- Professional demeanor
- Strong communication skills
- Strong IT affinity / tech-savvy
- Project management experience is a plus
Benefits
- Personal mentoring system that provides tailored professional development and career support
- Significant opportunity for remote work (home office possible)
Job title
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Experience level
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Degree requirement
Location requirements
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