Hybrid Insight Account Director – Pharmaceutical

Posted 1 hour ago

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About the role

  • Insight Account Director responsible for scaling social intelligence and audience analytics engagements. Leading insights for UK and EMEA medical education clients in a global agency setting.

Responsibilities

  • Serve as the senior strategic lead on complex, high impact social intelligence and insights engagements, defining approach, methodology, and narrative
  • Act as a senior client partner, building trusted relationships and advising clients on how insights connect to broader business and brand strategy
  • Own delivery excellence across engagements-ensuring insight quality, strategic relevance, and executive ready storytelling
  • Provide senior oversight across multiple concurrent projects, stepping in as needed to guide teams through ambiguity or complexity
  • Lead and grow a significant book of Integrated Intelligence business, with accountability for forecasting, profitability, and resourcing
  • Identify and drive organic growth, renewals, and new revenue opportunities in partnership with senior leadership
  • Set direction, standards, and best practices for social intelligence and insight work across the team
  • Lead, coach, and develop managers and senior individual contributors-building a strong talent pipeline and culture of excellence
  • Partner cross functionally with Medical, Communications, Advertising, Creative, and Analytics leaders across the Real Chemistry network

Requirements

  • 5+ years of experience across analytics, insights, strategy, or medical education, with significant agency experience
  • Demonstrated leadership experience managing senior clients, complex scopes, and high value accounts
  • Deep, hands on expertise in social listening, digital analytics, and insight generation, with the ability to translate signals into strategic action
  • Demonstrable interest in innovation, adopting the latest research innovations
  • Strong understanding of the pharma, healthcare, and life sciences landscape, including UK/EU regulatory considerations
  • Commercial acumen, with experience managing budgets, forecasting, resourcing, and revenue growth
  • Advanced storytelling and presentation skills-comfortable delivering insights to senior and executive audiences
  • High comfort operating in ambiguity, setting direction, and driving outcomes without heavy oversight

Benefits

  • Free snacks to keep you running all day long
  • Generous holiday and paid time off
  • Options for private medical, dental, and vision plans
  • Support in saving for the future
  • Mental wellness coaching and support
  • Access to more than 13,000 online classes with LinkedIn Learning

Job title

Insight Account Director – Pharmaceutical

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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