Hybrid Customer Success Manager – m/f/d

Posted 2 weeks ago

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About the role

  • Customer Success Manager engaging customers for Bearpaw, a global archery brand. Responsible for active customer support, proactive engagement, and enhancing customer experience.

Responsibilities

  • Active customer support in retail
  • Proactive customer engagement via phone or Microsoft Teams
  • In-store consultation and professional customer reception
  • Turning customer interactions into a memorable experience

Requirements

  • Experience in customer-facing roles
  • Strong communication skills; open and quick-thinking
  • Interest in archery or willingness to immerse yourself in this field
  • Self-motivated with strong organizational skills
  • Enjoys direct customer interaction

Benefits

  • Monthly voucher for premium products
  • Exclusive discounts with many renowned brands
  • Trust-based working hours and flexible scheduling
  • Permanent employment contracts and up to 30 days of vacation
  • Monthly coaching sessions with team leads
  • Regular team and company events
  • Access to a global network through EO membership

Job title

Customer Success Manager – m/f/d

Job type

Experience level

Mid levelSenior

Salary

€36,000 - €45,600 per year

Degree requirement

No Education Requirement

Location requirements

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