Senior Associate, CRM leading operational and compliance procedures at CreditSights in Chicago. Collaborating with compliance teams to ensure efficient execution and issue resolution.
About the role
- Customer Success Manager engaging customers for Bearpaw, a global archery brand. Responsible for active customer support, proactive engagement, and enhancing customer experience.
Responsibilities
- Active customer support in retail
- Proactive customer engagement via phone or Microsoft Teams
- In-store consultation and professional customer reception
- Turning customer interactions into a memorable experience
Requirements
- Experience in customer-facing roles
- Strong communication skills; open and quick-thinking
- Interest in archery or willingness to immerse yourself in this field
- Self-motivated with strong organizational skills
- Enjoys direct customer interaction
Benefits
- Monthly voucher for premium products
- Exclusive discounts with many renowned brands
- Trust-based working hours and flexible scheduling
- Permanent employment contracts and up to 30 days of vacation
- Monthly coaching sessions with team leads
- Regular team and company events
- Access to a global network through EO membership
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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