Partner Success Manager at Central Payments fostering client relationships and supporting innovative payment programs in a dynamic fintech environment.
Responsibilities
Serve as the primary point of contact for assigned partners, fostering strong, trusted relationships
Lead regular partner meetings, strategy discussions, and business reviews
Collaborate with internal teams to ensure accurate communication around billing, invoicing, contracts, and program updates
Support new partner implementations by participating in onboarding and program launches
Identify partner goals, challenges, and opportunities, aligning Central Payments solutions to meet their needs
Act as a liaison between partners, networks, and processors on program-related matters
Proactively identify risks or issues and escalate as needed to ensure timely resolution
Track key deliverables and action items to drive partner satisfaction and long-term growth
Requirements
Strong relationship-building and partner management skills
Knowledge of payments and financial products, including prepaid or demand deposit programs and ACH
Excellent verbal and written communication skills
Ability to manage multiple priorities in a fast-paced environment
Strong problem-solving and analytical abilities
A proactive, solution-oriented mindset
Bachelor’s degree in business, finance, marketing, or a related field (or equivalent experience)
3–5 years of experience in financial services, fintech, or partner/client success roles
Benefits
A hybrid work environment with flexibility
Opportunities for professional growth and development
A supportive team culture where your voice is heard
Web Developer creating CRM and Customer Service solutions at atlantis dx GmbH. Involving in their development using PHP, JavaScript, and various web technologies in a hybrid environment.
Customer Success Manager ensuring success of Meltwater's valued customers through product adoption and user training. Collaborating with account managers to drive customer satisfaction and grow accounts.
Client Success Manager working with cross - functional teams to ensure client satisfaction in Pharmacy Benefit Management. Collaborating with internal and external stakeholders for optimal outcomes.
Partner Success Manager responsible for driving sales opportunities for AVANT Trusted Advisors. Supports Trusted Advisors via calls, meetings, and email, while managing the sales process through CRM.
Customer Success Manager at Choco managing distributor accounts and ensuring customer satisfaction. Leading onboarding and ongoing product adoption in a fast - paced SaaS environment.
Customer Success Manager ensuring maximum client value at fintech company. Leading onboarding, relationship management, and cross - functional collaboration to enhance customer experience.
Customer Success Representative resolving inquiries via phone and chat. Educating and assisting customers to ensure a positive experience while building strong relationships.
Client Success Manager driving client satisfaction and solution adoption for fintech solutions. Collaborating with teams to achieve business goals and minimizing churn risk across client relationships.
Amdocs Order Management Specialist providing L2 support for BSS applications and telecom business processes. Collaborating with cross - functional teams to enhance operational performance in a 24x7 environment.