Hybrid Senior Associate, CRM

at Fitch Group, Inc.

• Job title: Senior Associate, CRM
• Job type: Full Time
• Experience level: Senior
• Salary: $70,000 - $77,500 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Chicago, United States

About the role

• Senior Associate, CRM leading operational and compliance procedures at CreditSights in Chicago. Collaborating with compliance teams to ensure efficient execution and issue resolution.

Responsibilities

• Lead daily operational and compliance procedures, ensuring timely and accurate execution and issue resolution.
• Collaborate with the Compliance Manager and senior research staff to manage compliance programs and associated operational processes and control systems.
• Review, revise, and continuously improve compliance programs, policies, and procedures to identify and mitigate risks and maintain alignment with mandated requirements.
• Manage permissions for documents, sites, and systems; implement and monitor role-based access controls and user provisioning/deprovisioning.
• Train and mentor an operations team; set performance standards and foster a culture of accountability and continuous improvement.

Requirements

• Strong understanding of Bixby’s compliance program frameworks and operational controls
• Ability to review your teams work product to ensure accuracy and completeness in a time-sensitive environment.
• Exceptional attention to detail, organization, and follow-through; comfortable operating in time-sensitive environments.
• Ability to manage and execute challenging projects with minimal oversight.
• Advanced Microsoft Excel, Word, and Adobe PDF skills required.
• Established skills in accuracy, communication, organization, and experience working in a high-volume, time-sensitive environment.
• Possess sound judgement and hold highest ethical standards.

Benefits

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community