Head of Customer Service managing order execution from Singapore hub. Leading order management for affiliates and ensuring customer service excellence across APAC region.
HL
Hybrid Customer Service Operations Associate
Posted 5 months ago
About the role
- Support logistics operations through administrative tasks and coordination. Manage customer operations and provide integral support to the logistics team.
Responsibilities
- Mantener la eficiencia y precisión de las operaciones logísticas a través de soporte administrativo y clerical meticuloso.
- Gestión de tareas de oficina esenciales.
- Coordinación de actividades logísticas.
- Proporcionar soporte integral al equipo.
- Demostrar fiabilidad en la realización de tareas y actitud colaborativa hacia el equipo.
- Enfoque proactivo para mejorar procesos y mentalidad futurista para anticipar y resolver desafíos.
Requirements
- Coordinación de embarques de importación y exportación.
- Interacción con el equipo operativo para el cierre administrativo del file.
- Realización de cotizaciones para cuentas de casa.
- Visitas con clientes.
- Gestionar que la operación de cada uno de sus clientes cumpla con las expectativas de servicio de éste.
Benefits
- Fondo de ahorro 13%
- Vales de despensa 11.5%
- Vales de restaurante
- 30 días de aguinaldo
- SGMM
- Seguro de vida
- PTU
- Dia libre de tu cumpleaños
- $1500 bono de cumpleaños
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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