Sales Support Representative providing guidance and support to sellers at Rockwell Automation to optimize their engagement and reduce internal task time. Aiding in coordination with various internal resources and processes.
Responsibilities
Provide guidance, assistance and support to sellers to optimize their time spent engaging with customers and reduce the time dedicated to internal tasks
Coordination - partnering with teams such as Customer Care to help expedite and resolve critical sales-related issues affecting customers
Support - guiding sellers to the appropriate internal resources within RA, streamlining inquiries to ensure efficient access to processes, tools, or contacts
Navigation - providing support to sellers on specialized, high-context tasks related to internal processes and tools that are outside of seller's core responsibilities
Requirements
High school diploma or equivalent
Legal authorization to work in the U.S.
2 or more years of experience in operations support
Experience with ERP and CRM applications - Salesforce, SAP
Experience with analytics or reporting software - PowerBI, Tableau, Qlik
Benefits
Health Insurance including Medical, Dental and Vision
401k
Paid Time off
Parental and Caregiver Leave
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
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