Sales Support Representative at Rockwell Automation providing guidance and assistance for sellers. Optimizing customer engagement, coordinating critical sales-related issues, and supporting internal sales tools.
Responsibilities
Provide guidance, assistance and support to sellers to optimize their time spent engaging with customers and reduce the time dedicated to internal tasks.
Coordination - partnering with teams such as Customer Care to help expedite and resolve critical sales-related issues affecting customers.
Support - guiding sellers to the appropriate internal resources within RA, streamlining inquiries to ensure efficient access to processes, tools, or contacts.
Navigation - providing support to sellers on specialized, high-context tasks related to internal processes and tools that are outside of seller's core responsibilities.
Requirements
High school diploma or equivalent
Legal authorization to work in the U.S.
2 or more years of experience in operations support.
Experience with ERP and CRM applications - Salesforce, SAP
Experience with analytics or reporting software - PowerBI, Tableau, Qlik
Benefits
Health Insurance including Medical, Dental and Vision
401k
Paid Time off
Parental and Caregiver Leave
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
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