Customer Service Coordinator managing customer inquiries and maintaining sales lead database at PestCo, a growing Pest Control company in the US.
About the role
- Customer Service Agent focusing on ecommerce customer service support during Christmas peak. Handling queries, providing resolutions, and promoting a positive team culture.
Responsibilities
- Provide fantastic customer service to ecommerce customers
- Handle customer queries while maintaining excellent quality and exceeding customer expectations
- Provide resolutions and advice to customers using eDesk
- Manage customer return and refunds process
- Actively follow-up on customer interactions to provide updates
- Use initiative and experience to respond to customer queries
Requirements
- Preferably 1+ year’s experience working in a system based customer facing role in Supply Chain or Customer Service
- Strong team ethic and ability to work well under pressure
- Commitment to improving customer service skills on an ongoing basis
- Experience using eDesk or alternative ticket based systems is preferable
- A can-do attitude and comfortable working in a team or on your initiative
Benefits
- Nurture and protect an inclusive and optimistic culture
- Sustainable care and action is at our core
- Opportunity for role extension if the business requires
- Learn about the business and industry
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Support Representative supporting pharmacy and member help desk functions at Script Care, Ltd. Responsible for resolution and response to inquiries with a focus on professionalism and customer service.
Customer Service Representative at Gateway Services providing compassionate service to veterinary clinics. Building relationships and managing customer needs in pet aftercare services.
Customer Service Representative managing new accounts and providing customer service at Stockman Bank in Manhattan, MT. Engaging with clients to enhance financial services and sales opportunities.
Customer Service Representative providing essential support to customers at Mygrant Glass. Handling orders, payments, and customer inquiries during regular business hours.
Customer Service Representative managing customer orders and inquiries for Abracon, LLC in Bee Cave, TX. Responsible for resolving discrepancies and maintaining customer satisfaction through effective communication.
Customer Support Specialist supporting Croatian - speaking users in an international team at an iGaming technology provider. Responsibilities include customer communication and problem solving.
Customer Service Specialist managing inbound calls for mortgage loan inquiries. Delivering accurate information and resolving customer queries following company regulations.
Customer Service Specialist handling inbound queries for Verisk in the insurance sector. Fostering customer satisfaction and service quality through effective communication and support.
Customer Service Associate Representative answering patient inquiries and helping with pharmacy benefits at Accredo. Ensuring a high level of care and empathy in service, based in Honolulu, HI.