Customer Service Specialist addressing patient inquiries and account problems at Memorial Hermann. Ensuring positive experiences and timely collection of receivables through effective communication and service duties.
About the role
- Intern assisting in customer experience at Petz, the largest pet ecosystem in Brazil. Engaging with customers via email and social media, providing support and developing content.
Responsibilities
- Provide customer service via email and social media, ensuring a warm and human-centered approach;
- Support analyst teams in their direct interactions with customers;
- Perform case-by-case analysis of various customer service requests;
- Carry out customer delight initiatives;
- Create written content for company channels such as social media, newsletters, and push notifications.
Requirements
- Must be enrolled in a bachelor's degree program in Social Communication, Journalism, Advertising, Public Relations, Marketing, or a related field;
- Easy access to our office in Rio de Janeiro — Rua Professor Álvaro Rodrigues, Botafogo/RJ;
- Availability to intern from 9:00 AM to 4:00 PM.
Benefits
- Transportation voucher
- Meal voucher (rules subject to the regional program model and current company policy)
- Life insurance
- GymPass (available after 30 days from the hire date)
- UniPetz (exclusive online learning platform for professional development)
- Partnership with SESC.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Service Representatives engaging with clients across the United States, Canada, and Asia. Provide product and service information while resolving customer concerns in a hybrid work environment.
Customer Service Representative ensuring service quality and operational reliability for customers through order follow - ups and daily interfaces with sales teams. Administrative management and ERP data analysis as key responsibilities.
Commercial Customer Service Coordinator at Greylock Insurance assisting customers with policy inquiries and ensuring satisfaction. Responsible for a range of functions in support of the insurance agency.
Operations Support Specialist working on Vehicle Support team managing lending portfolio for defi SOLUTIONS. Contributing to financial outcomes defined by client objectives in a high - volume office setting.
Head of Customer Experience responsible for SAP customer lifecycle management within AGILITA. Leading teams, customer strategies, and service quality in an innovative environment.
Head of Customer Experience at AGILITA managing Customer Lifecycle and leading teams in SAP solutions. Working closely with leadership and various departments to ensure service quality and customer satisfaction.
Customer Service role in a prominent European label manufacturing company handling order processing and client communication. Collaborate with multiple departments for optimal customer support.
Junior Customer Experience Specialist improving customer satisfaction by optimizing service solutions. Role involves training, communication strategies, and customer research for Fortum's energy services.
Customer Service Specialist at Zurich Cover - More assisting travelers with excellent customer service while navigating multiple systems and collaborating with leadership for feedback.