Management of stock and loss prevention at Grupo Boticário focusing on reducing losses and risks. Involves coordinating processes across retail operations and providing training.
About the role
- Customer Data Governance & MDM Analyst maintaining customer master data workflows at AVEVA. Collaborating with IT teams and ensuring data accuracy within the MDM ecosystem.
Responsibilities
- Maintain customer master data workflows (create/update) within the MDM ecosystem (Informatica IDQ & MDM)
- Support account hierarchy management to ensure correct relationships and roll-ups
- Own enrichment of new customer records and ensure completeness of key attributes (ID numbers, industry, geography, address)
- Define and monitor data quality rules, metrics, and thresholds
- Perform regular match & merge validations to eliminate duplicates and maintain a single source of truth
- Investigate, resolve, and document data quality issues and root causes
- Aligning customer data across core business systems and maintaining consistency
- Collaborate with IT to automate customer onboarding and updates
- Ensure application of data standards across systems
- Participate in data governance forums, contribute to policies and best practices
- Act as a point of contact for customer data-related inquiries and escalations
- Prepare regular reports on customer data quality and completeness
- Highlight trends, risks, and opportunities for process improvement
Requirements
- Bachelor’s degree in computer science, Information Systems, Data Science, or related field
- 2–5 years of experience in Data Quality, Data Governance, or MDM roles
- Strong analytical and problem-solving skills with a focus on data accuracy
- Proficiency in SQL, Excel, and data analysis techniques
- Familiarity with CRM systems (e.g., Salesforce) preferred
- Understanding of data governance principles and data management best practices
- Excellent attention to detail and ability to work with cross-functional teams
- Strong communication skills to collaborate with stakeholders at all levels
- Knowledge of data visualization tools (e.g., Power BI) is a plus
Benefits
- Gratuity
- Medical and accidental insurance
- Very attractive leave entitlement
- Emergency leave days
- Childcare support
- Maternity, paternity and adoption leaves
- Education assistance program
- Home office set up support (for hybrid roles)
- Well-being support
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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