Business Unit Risk Advisor managing business continuity and disaster recovery program requirements at Truist. Collaborating with leadership to mitigate risk and ensuring compliance in a financial context.
About the role
- Maintain customer master data workflows (create/update) within the MDM ecosystem (Informatica IDQ & MDM)
- Support account hierarchy management to ensure correct relationships and roll-ups
- Own enrichment of new customer records and ensure completeness of key attributes (ID numbers, industry, geography, address)
- Define and monitor data quality rules, metrics, and thresholds
- Perform regular match & merge validations to eliminate duplicates and maintain a single source of truth
- Investigate, resolve, and document data quality issues and root causes
- Aligning customer data across core business systems and maintaining consistency
- Collaborate with IT to automate customer onboarding and updates
- Ensure application of data standards across systems
- Participate in data governance forums, contribute to policies and best practices
- Act as a point of contact for customer data-related inquiries and escalations
- Prepare regular reports on customer data quality and completeness
- Highlight trends, risks, and opportunities for process improvement
Requirements
- Bachelor’s degree in computer science, Information Systems, Data Science, or related field
- 2–5 years of experience in Data Quality, Data Governance, or MDM roles
- Strong analytical and problem-solving skills with a focus on data accuracy
- Proficiency in SQL, Excel, and data analysis techniques
- Familiarity with CRM systems (e.g., Salesforce) preferred
- Understanding of data governance principles and data management best practices
- Excellent attention to detail and ability to work with cross-functional teams
- Strong communication skills to collaborate with stakeholders at all levels
- Knowledge of data visualization tools (e.g., Power BI) is a plus
Benefits
- Gratuity
- Medical and accidental insurance
- Very attractive leave entitlement
- Emergency leave days
- Childcare support
- Maternity, paternity and adoption leaves
- Education assistance program
- Home office set up support (for hybrid roles)
- Well-being support
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Business Unit Risk Advisor managing risks and controls within Technology Business Unit at Truist. Executing risk program requirements and advising leadership on risk management strategies.
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