Hybrid Director, Integrated Approach Program Governance

Posted 1 hour ago

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About the role

  • Director managing Integrated Approach Program Governance at Manulife. Overseeing governance forums, vendor activities, and program health with a focus on compliance.

Responsibilities

  • Serve as the central point of coordination for the Integrated Approach Program, ensuring alignment across governance teams
  • Establish and run program governance forums, including working groups and monthly steering committee (SteerCo) meetings, ensuring clear communication and effective decision-making
  • Maintain the overall health of the program by proactively identifying risks, issues, and dependencies, and driving resolution
  • Ensure seamless connectivity and collaboration across various stakeholders and workstreams
  • Drive agile program execution to meet key deliverables, ensuring milestones are achieved on time and within scope
  • Monitor program KPIs and metrics, providing regular updates to the Head of IAP Centralized Governance
  • Lead problem-solving initiatives to address program challenges and risks in a timely and effective manner
  • Oversee vendor activities to ensure alignment with program objectives, contractual obligations, and performance standards
  • Manage vendor relationships, ensuring timely delivery of quality outcomes and value to the program
  • Provide leadership and direction to a small team of program staff, fostering a culture of collaboration, accountability, and high performance
  • Mentor and develop staff, ensuring effective delegation and capacity-building
  • Leverage experience with GRC tools such as Archer or ServiceNow (SNOW) to support program governance, reporting, and execution

Requirements

  • Bachelor's degree in Business, Risk Management, Information Technology, or related field
  • Post-graduate degree or professional designation in a related risk, control or compliance domain is an asset
  • Minimum of 10 years of experience in program management, governance, or a related leadership role
  • Experience coordinating complex, cross-functional programs involving multiple stakeholders
  • Strong background in Risk, Privacy, Compliance, Audit, or IT domains
  • Hands-on experience with GRC tools such as Archer or ServiceNow (SNOW)
  • Proven ability to lead agile execution and drive successful program outcomes
  • Experience managing vendor relationships and overseeing vendor performance
  • Prior experience managing teams with strong leadership and mentoring abilities

Benefits

  • health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
  • adoption/surrogacy and wellness benefits
  • employee/family assistance plans
  • retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
  • financial education and counseling resources
  • generous paid time off program in Canada includes holidays, vacation, personal, and sick days
  • full range of statutory leaves of absence

Job title

Director, Integrated Approach Program Governance

Job type

Experience level

Lead

Salary

CA$113,260 - CA$210,340 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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