BB
BayCoast BankCustomer Service Supervisor
Customer Service Supervisor at BayCoast Bank overseeing teller operations and delivering high - quality customer service. Engaging with customers to resolve issues and enhance financial solutions.
About the role
- Answer questions for career agents
- Emphasize knowledge, problem solving, and policies
- Provide support for inquiries and service requests
- Be a Subject Matter Expert in one or more lines of business
- Establish rapport in servicing agencies
Requirements
- 1+ years of customer service experience
- High School Diploma (or GED)
- 2+ years of customer service experience (Ideal)
- Experience with financial products, hospitality or retail sales
- Proficient in multitasking and navigating multiple systems
- Proficiency with Microsoft Office Suite
Benefits
- 7 Weeks Paid Virtual Training
Job title
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Experience level
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