Account Director at Kainos working with enterprise clients. Focusing on commercial activity, renewals, upselling, and maintaining customer relationships.
Responsibilities
As an Account Director at Kainos, you will join the Workday Products Account Management team.
You will work inside our Sales & Marketing function with a core focus on commercial activity; retaining our clients (Renewals), creating, and closing growth opportunities (Upsell and Expansion) in your defined territory.
You are an entrepreneurial and commercially minded individual who has a strong track record of business development achievements in Customer Base sales and or Account Management roles.
You have a flair for building long standing customer relationships based on trust and an in-depth understanding of customer commercial behaviours.
You will establish, maintain, and oversee our mutually beneficial customer relationships spanning C-Level to HRIT Ops.
You are the Account lead for Large Enterprise Accounts in a defined sales territory.
You will work in close partnership with our Customer Value Management teams to ensure our customers achieve maximum return on investment from existing products and in turn pave the way for future growth.
Requirements
Highly experienced Account Manager with a strong understanding of business development processes and Account Planning (TAS, Miller Heiman) who can construct persuasive commercial offers and in turn builds adequate qualified pipeline to meet quotas.
Track record of delivering against retention and growth targets (annual)
Demonstrable ability to actively listen, communicate effectively, present and influence credibly and effectively at all levels of the organisation, including executive and C-level.
Excellent writing and presentation skills with proven capability of delivering a business value-based proposal in a highly competitive market.
Great networking skills and the ability to build strong and appropriate relationships with senior stakeholders.
Broad technology experience and a sound awareness of technology trends and their potential impact on current and future projects.
Ability to operate successfully in a highly competitive, high performance and pressurised environment, making sensible decisions that don’t compromise Kainos reputation and values.
Ability to plan and meet deadlines in accordance with business and customer requirements.
Great negotiation skills, both from a commercial and contract perspective.
Ability to analyse and utilise data points in the construction of a business case for both internal and external stakeholders.
Willingness to travel at least once per quarter for client visits, conferences, user groups, or client escalations.
Proficiency in Dynamics 365 or other CRM (SFDC, HubSpot etc.).
Ability to operate in a dynamic fast-moving environment that is constantly adapting to change.
Senior Account Executive prospecting and closing sales with new customers at WM. Responsible for managing relationships and maintaining billable value in assigned accounts.
Technical Sales Representative responsible for customer service and support for Holley products. Involves selling, answering questions, and resolving technical issues related to automotive products.
Expansion Account Executive responsible for managing enterprise accounts, driving growth, and maintaining relationships. Collaborating with various teams to ensure customer satisfaction and retention in Guatemala.
Commercial Manager defining strategies for France and Export at COMU Systems. Overseeing sales development and team management in a critical communication environment.
Paid Media Account Director leading client paid media strategies in a global digital marketing agency. Responsible for client relationship management and team leadership with a focus on paid search.
Paid Media Account Director leading paid media strategies and managing client relationships at digital marketing agency. Overseeing execution and driving growth across Paid Social and Paid Search channels.
Client Executive supporting management of client relationships and insight - led projects for retail media growth. Contributing to team success through data - driven consultancy and collaboration.
Patient Care Coordinator leading personalized consultations at LaserAway. Driving revenue through high - value treatment plan sales and building lasting patient relationships in aesthetic services.
Patient Care Coordinator at LaserAway leading one - on - one consultations and driving sales in luxury aesthetic services. Building patient relationships and providing exceptional service in a med spa environment.
Account Executive responsible for selling commercial carpet and maintaining client relationships in Eastern Missouri/Southern Illinois. Engaging with contractors and end users to capture market share and build networks.