Customer Advisor role at regiocom Customer Care, addressing inquiries in logistics through phone support. Offering a secure position with extensive training in a multinational environment.
About the role
- Work with a team to successfully meet department phone Key Performance Indicators
- Process claims for policyholders, claimants and others over the phone
- Assist with processing claims that are received over the internet/mail
- Participate in weekly team huddles and associate engagement activities
Requirements
- Customer service experience
- Strong punctuality and dependability
- Solid oral and written communication skills
- Preferred Proficiency in Spanish
- Effective listening skills in addition to the ability to concisely summarize information provided by our customers are essential
- Proficient computer skills
- Ability to adapt to an ever-changing environment
Benefits
- Flexibility through a scheduled Hybrid work model
- Meal Subsidy available for associates who report to an office
- 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting
- Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
- Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
- Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle
- Well-being and Employee Assistance programs
- Sentry Foundation gift matching program to encourage charitable giving
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
MG
Mellon GroupCall Center Supervisor
Call Center Supervisor managing performance and operations of the team. Leading service delivery in an electronic transactions and telecommunication company.
Coordinate team tasks and assist in project management as an Assistant Manager in Digital HR Operations. Handle customer inquiries and prepare reports effectively.
CI
Cummins Inc.Contact Center Representative
Contact Center Representative providing customer support via chat, email, and phone. Join Cummins team supporting Aftermarket Services in Gdansk, Poland.
NB
Northwest BankContact Center Fraud Investigator I
Fraud Investigator overseeing fraud detection and investigations for bank, managing fraud alerts and coordinating with law enforcement. Engaging in reporting and consulting on fraud issues.
DC
Duke Energy CorporationAssociate Call Center Representative
Customer service representative helping with billing inquiries and service orders at Duke Energy. Responsible for ensuring customer satisfaction and maintaining service quality standards.
Claims Contact Center Representative at USAA supporting members with their auto and property claims. Engaging members through multiple channels while maintaining effective communication during the claims process.
Call Center Sales Representative redefining customer service at AT&T by handling customer interactions and resolving technical inquiries. Driving satisfaction and fostering loyalty through effective sales and service.
SH
SafeRide HealthCall Center Escalation Specialist
Call Center Escalation Specialist managing health plan authorization approvals and resolving escalations for SafeRide Health. Ensuring access to care and high standards of customer service in the call center environment.
DG
DEDO Media GmbHCall Center Agent, New Customer Acquisition
Call Center Agent playing a central role in the sales team, responsible for acquiring new customers and coordinating appointments. Engaging potential clients and fostering successful collaborations.