Hybrid Admissions Team Lead – Patient Access Contact Center – Pediatrics, Primary Care, Urgent Care

at Cedars-Sinai

• Job title: Admissions Team Lead – Patient Access Contact Center – Pediatrics, Primary Care, Urgent Care
• Job type: Full Time
• Experience level: Senior
• Salary: $28 - $44 per hour
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Los Angeles, United States

About the role

• Admissions Team Lead responsible for coordinating patient access operations at Cedars-Sinai Medical Center. Ensuring efficient registration processes and team performance within a hybrid work model.

Responsibilities

• The Admission Team Lead monitors and coordinates the daily operations of assigned unit.
• Coordinates patient flow and adjusts work assignments to minimize patient wait times.
• Ensures registrations are worked according to established policies and procedures to meet data quality goals, comply with department procedures and policies, optimize point of service cash collections and cash flow.
• Acts as a resource for team members by assisting with coaching, training orientation of new hires.
• Evaluates individual and team performance and assists the manager and supervisor by providing feedback.
• Serves as liaison with other units in the department.
• Supervises the day-to-day work of employees, assigns work, ensures task completion and deadlines are met.

Requirements

• High School Diploma/GED required. Bachelor's Degree in Hospital Administration or equivalent preferred.
• Four (4) years of healthcare experience working in Patient Access, Registration, Financial Clearance, Scheduling, or Revenue Cycle related roles, preferably with the department of Cedars-Sinai health system required.
• Certified Healthcare Access Associate (CHAA) certification preferred upon hire.

Benefits

• Health insurance
• Professional development opportunities
• Flexible work arrangements