Customer Consultant in energy sector handling customer inquiries via phone and email. Focusing on energy contracts, tariffs, and support for online portals.
CE
Hybrid Admissions Team Lead – Patient Access Contact Center – Pediatrics, Primary Care, Urgent Care
Posted last month
About the role
- Admissions Team Lead responsible for coordinating patient access operations at Cedars-Sinai Medical Center. Ensuring efficient registration processes and team performance within a hybrid work model.
Responsibilities
- The Admission Team Lead monitors and coordinates the daily operations of assigned unit.
- Coordinates patient flow and adjusts work assignments to minimize patient wait times.
- Ensures registrations are worked according to established policies and procedures to meet data quality goals, comply with department procedures and policies, optimize point of service cash collections and cash flow.
- Acts as a resource for team members by assisting with coaching, training orientation of new hires.
- Evaluates individual and team performance and assists the manager and supervisor by providing feedback.
- Serves as liaison with other units in the department.
- Supervises the day-to-day work of employees, assigns work, ensures task completion and deadlines are met.
Requirements
- High School Diploma/GED required. Bachelor's Degree in Hospital Administration or equivalent preferred.
- Four (4) years of healthcare experience working in Patient Access, Registration, Financial Clearance, Scheduling, or Revenue Cycle related roles, preferably with the department of Cedars-Sinai health system required.
- Certified Healthcare Access Associate (CHAA) certification preferred upon hire.
Benefits
- Health insurance
- Professional development opportunities
- Flexible work arrangements
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