Senior Engineer designing and developing advanced contact center solutions at Ascensus. Leading implementation of NICE inContact or CXone technologies with a focus on innovation and customer engagement.
About the role
- Customer Advisor handling Entel Chile inquiries via phone and closing sales for mobile and home products. Involves both remote and onsite work in San Miguel, Peru.
Responsibilities
- Recibir llamadas de usuarios Entel Chile
- Atender dudas y consultas para después ofrecer un producto móvil u hogar
- Cerrar una venta
Requirements
- Experiencia de 6 meses en cross selling, ventas, atc, cobranzas, etc por call center
- Disponibilidad de trabajar 8h + 1h break en un rango AM y descansar un día rotativo semanal
- Facilidad de trabajar 1 mes presencial en Magdalena del Mar y luego desde casa hibrido (remoto 3 semanas y presencial 1 semana)
- Tener PC/Laptop para capacitaciones remotas y gestión hibrida al 2do mes
Benefits
- Capacitaciones pagadas
- Bono de indicadores hasta S/. 300 mensual
- Bono de Bienvenida S/. 160
- Bono de capacitación
- Comisiones ilimitadas
- Asignación familiar S/. 113 mensual (solo para PPFF)
- Beneficios corporativos con instituciones de salud, entretenimiento y educación
- 2 gratificaciones anuales
- CTS
- Vacaciones pagadas
- Seguro de salud para ti y tus familiares derechohabiente
- Capacitaciones y mentorías constantes de parte de la operación de Entel
- Programa de incentivos SER+
- Reconocimientos semanales y mensuales
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Leads a team of dynamic customer service specialists at Purple to provide world - class service. Requires leadership experience and a passion for mentoring in the comfort product industry.
TH
Supervisor managing HR Shared Services Tier 1 operations and case management at Trinity Health. Leading daily functions and collaborating with department managers to achieve targets.
Call Center Agent providing empathetic support to clients and facilitating repayment agreements. Working in a hybrid environment with structured training and shift scheduling.
Call Center Representative handling customer inquiries for automotive parts distributor. Responsible for completing orders, resolving issues, and meeting sales goals through inbound and outbound calls.
Call Center Agent handling Swiss customer inquiries via phone and written communication. Fulfilling customer expectations and providing solutions to inquiries with excellent communication skills.
Community & Event Assistant supporting community event preparations and administrative tasks for a growing German company in Pristina. Focused on communication and data management in a hybrid work setting.
HRA Call Center Agent conducting health risk assessments over the phone for Independent Living Systems. Collecting medical history and providing guidance on preventative care measures.
Jefe de Contact Center en Tenpo, transformando la experiencia del cliente a través de la excelencia operacional. Liderando la gestión de operaciones y mejora continua en un entorno dinámico.
Motor Vehicle Call Center Agent III providing customer service for DMV inquiries in Vermont. Handling questions and issues related to titles, registrations, and driver licenses via phone and electronically.