VA
Junior Consultant at Valcon integrating strategy, technology, and data in a dynamic environment. Work on impactful projects for leading companies across various sectors.
About the role
- Serve as single point of coordination for all phases of international assignment activities on behalf of clients
- Provide subject matter expertise and impeccable customer service to assignees and families
- Coordinate and manage delivery of Cartus core products and services and manage vendors per client policy
- Counsel assignees on utilization of international assignment program benefits
- Administer expatriate compensation elements and counsel on compensation and tax matters (Balance Sheet Approach, COLA, housing allowance, tax equalization/protection, pay delivery)
- Partner with Compensation team to ensure timely payroll/compensation updates and instruction forms
- Maintain data integrity in Cartus systems and ensure compliance with corporate policies and standards
- Proactively identify and resolve customer concerns and recommend process enhancements
- Support training, special projects, and other duties as assigned
Requirements
- Bachelor's degree or equivalent work experience required
- Minimum of 5 years related business experience in the customer service or relocation field required
- Bilingual English/Portuguese required; Spanish a plus
- Expatriate/assignment compensation administration and tax experience required
- Personal/professional expatriate experience a plus
- Proven experience in project management and portfolio management required
- Strong, demonstrated customer service skills
- Demonstrated analytical and process skills
- High level of accuracy and process orientation
- Computer proficiency in MS Office
Benefits
- Hybrid work arrangement (attendance in office is hybrid)
- Full-time employment
- Bonuses, incentives and benefits vary by position (per job posting note)
- Language and intercultural training opportunities available through Cartus services
- Employer recognized by Great Place to Work, Forbes, Newsweek, and Ethisphere (company accolades)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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