Manage and oversee the configuration change management process, ensuring documentation is clear, concise, and valid.
Perform and maintain Atlassian tool administration (Jira, Confluence, Bitbucket), including workflow and project customization.
Conduct user access audits across Jira, Confluence, Bitbucket, Cloud One, Artifactory, Checkmarx, and any other environments where team members have access, inside or outside of the BES Atlassian Tool Set (BATS).
Define change implementation plans, assign tasks, and coordinate documentation updates.
Prepare and distribute data packages for customer review and collect responses.
Track configuration changes, expediting progress through workflows as needed.
Provide formatting, version control, and administrative support for contract-required documentation.
Develop, review, and maintain the Configuration Management Plan (CMP) across the software lifecycle.
Ensure compliance with USAF policies on handling technical data and proprietary information.
Oversee software tracking, version control, and release management.
Provide configuration management leadership, process improvement recommendations, and team guidance.
Requirements
Active Secret Clearance, or ability to obtain.
2- 5 years of relevant experience.
Demonstrated experience in an Agile environment, using Atlassian Confluence and Jira as primary documentation tools.
Proven ability to perform independently on high-visibility, mission-critical programs.
Strong written and oral communication skills with the ability to present clearly to technical and non-technical audiences.
Interpersonal and customer service skills, with the ability to work effectively across teams.
Proficiency with Microsoft Office tools.
Strong attention to detail and organizational skills.
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