Account Manager responsible for managing and expanding customer portfolio in Human Nutrition sector. Collaborating with customers and internal teams to deliver nutritional solutions and achieve sales objectives.
About the role
- Commercial Account Manager managing mid-market & SME commercial clients in Canada. Combining technical insurance expertise with high-touch client service for retention and growth.
Responsibilities
- Serve as the primary client contact on a defined portfolio of commercial accounts
- Proactively engage clients well ahead of renewal dates to assess evolving needs
- Collaborate with brokers to market, remarket, and renew accounts to secure optimal terms
- Respond to client inquiries regarding coverage, policy changes, COIs, and mid-term adjustments
- Identify opportunities for upsell, cross-sell, or referrals
- Review submission materials, prepare and present proposals, negotiate with insurers
- Secure favourable terms via insurer engagement and thoughtful positioning
- Maintain robust understanding of commercial lines coverages (property, liability, auto, etc.)
- Ensure all documentation, binders, and endorsements are accurate and compliant
- Maintain data integrity in our CRM and policy systems
- Ensure policy documents, invoices, and binders are uploaded, shared, and tracked properly
- Support internal workflows tied to onboarding, renewals, and client satisfaction surveys
- Flag process gaps or inefficiencies and suggest improvements
- Participate in standups, trainings, and 1:1 coaching with leadership
- Collaborate on cross-functional initiatives (e.g. new product launches, service enhancements)
- Help mentor junior staff or support onboarding of new teammates
Requirements
- 3+ years in commercial lines account management, brokerage, or insurer role
- RIBO Level 2 (or equivalent provincial) license required
- Strong technical knowledge of commercial insurance products and coverage structures
- Outstanding organizational skills and attention to detail—nothing slips through the cracks
- Excellent verbal & written communication; ability to translate complex topics clearly
- Comfortable using systems and tools like CRM, policy management, and analytics
- Growth mindset—eager to learn, take ownership, and push for continuous improvement
Benefits
- Competitive compensation (salary, benefits, performance incentives)
- Potential equity upside for top performers
- A culture rooted in autonomy, transparency, and real impact
- Flexible work arrangements and a supportive team environment
- Real opportunity to grow your career and influence business direction
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Global Corporate Account Manager at Ecolab promoting industry - leading programs for water, hygiene, and infection prevention solutions across multiple customer segments. Leading sales objectives and developing customer strategies in a business - to - business environment.
District Corporate Account Manager for Univar Solutions focused on growth and account maintenance across all product lines. Employing a consultative sales approach to build relationships and drive sales in assigned accounts.
Junior Key Account Manager in technical sales for Lichtzentrale, involving customer contact and sales activities. Continuous professional development in a supportive team environment.
Key Account Manager in Lichtzentrale managing sales in Magdeburg, Germany. Responsible for customer relationships and active product distribution in lighting.
Account Executive managing Middle East client accounts for LexisNexis. Focused on customer value, retention, and revenue growth through strong stakeholder relationships.
Client Relationship Manager building and maintaining key relationships in the people risk business for QBE. Focusing on workers compensation experience to expand customer engagement nationally.
AVP; Relationship Manager responsible for attracting new clients and servicing accounts in the International Banking Center. Manage customer relations and ensure compliance with banking regulations while developing business opportunities.
Key Account Manager facilitating client relations in ticketing services for cultural events. Ensuring satisfaction and effective use of the ticket sales system with high service quality.
Company Partnerships Lead shaping Lean In's engagement with global companies for women's advancement. Building strategic relationships and partnership models for measurable impact.