Clinical Business Operations Representative managing pre and post care resolutions at University of Miami
Facilitating patient administrative functions efficiently while adhering to service standards.
Responsibilities
Facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations
Performs general administrative and receptionist functions, including answering incoming calls and managing patients
Assists patients in a courteous, efficient, and professional manner
Ensures adherence to divisional and departmental service standards
Requirements
High school diploma or equivalent
Minimum 1 year of relevant experience
Skill in data entry with minimal errors
Ability to communicate effectively in both oral and written form
Ability to work evenings, nights, and weekends as necessary
Skill in collecting, organizing, and analyzing data
Ability to work independently and/or in a collaborative environment
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