Hybrid Chief Revenue Officer

at PayJunction

• Job title: Chief Revenue Officer
• Job type: Full Time
• Experience level: Lead
• Salary: $300,000 - $350,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Santa Barbara, United States

About the role

• Chief Revenue Officer driving revenue growth strategies for PayJunction’s payment solutions. Leading integrated teams in achieving annual revenue targets while ensuring alignment across functions.

Responsibilities

• Develop and execute comprehensive strategies to achieve and exceed annual revenue targets
• Deliver measurable growth, maintaining an LTV/CAC ratio of at least 3:1
• Lead initiatives that drive entry into new verticals or geographic markets
• Ensure alignment between sales and marketing teams to optimize lead generation, conversion, and customer retention
• Establish and monitor key performance indicators (KPIs) to measure new revenue acquisition, customer expansion, and retention rates
• Drive continuous improvement in conversion rates and marketing ROI through data-driven insights
• Identify and capitalize on new market opportunities through strategic partnerships and product launches
• Establish new high-value partnerships annually to expand indirect revenue streams
• Leverage alliances to enhance offerings and open new revenue channels aligned with company objectives
• Create and maintain forecasting models and real-time revenue dashboards to ensure revenue predictability
• Provide regular performance reports to the executive team, highlighting insights and strategic adjustments
• Collaborate with Product and Finance teams to optimize pricing models and strengthen product-market fit
• Utilize data analytics to refine pricing, forecasting, and monetization strategies
• Lead and mentor a high-performing sales, marketing, and partnerships organization, fostering a culture of excellence
• Implement training and development programs to upskill teams and enhance overall performance
• Oversee brand management and ensure strong market recognition and positioning
• Develop strategies that enhance customer perception, loyalty, and satisfaction
• Conduct ongoing market and competitive analysis to refine business strategies.
• Ensure cross-functional collaboration across all go-to-market teams for cohesive execution

Requirements

• Bachelor’s degree in Business, Marketing, Finance, or a related field required
• MBA or other advanced degree preferred
• Minimum of 10+ years in leadership roles within payments, merchant acquiring, ISO, gateway, or fintech sectors
• At least 5 years in leadership of revenue-related functions (sales, marketing, or partnerships), with 3 years in a VP-level role managing teams of 40+ people
• Proven track record of driving revenue growth exceeding 20% through direct sales, partnerships, and marketing strategies
• Demonstrated ability to lead integrated teams including Sales, Marketing, Strategic Partnerships, and Revenue Operations
• Expertise in merchant acquiring, gateways, and ISVs
• Strong command of revenue forecasting, financial modeling, and KPI optimization
• Experience designing compensation and incentive plans that align performance with profitability
• Skilled in CRM systems (Salesforce, HubSpot) and pipeline management
• Proven ability in pricing and monetization strategies, with a deep understanding of interchange fees
• Demonstrated success in go-to-market strategy execution, product launches, and market expansion
• Competence in customer retention and expansion, including churn reduction and NPS improvement
• Experienced in partnership development, including structuring and managing referral or demand partners
• Working knowledge of REST APIs and the technical aspects of payment platforms
• Data-driven approach to decision-making and revenue optimization
• Strategic mindset with the ability to align operational execution to long-term business goals
• High degree of adaptability and resilience in fast-changing market environments

Benefits

• Health, dental, and vision paid 100% by company for you and your dependents
• 401k with 6% match
• FSA and Dependent Care FSA
• Long-term & short-term disability coverage for you paid 100% by company
• 8 paid company holidays per year
• 2 paid floating holidays per year
• 1 paid volunteer day per year
• Paid Time Off
• Annual learning stipend
• Home office equipment stipend
• Quarterly “fun budgets” for team bonding events
• Opportunity to be part of a company that is changing a whole industry
• Opportunity for growth within the company
• Opportunity for remote, in-office, or hybrid work