Call Center Agent in Florida Department of Revenue assisting taxpayers with inquiries on tax bills and delinquencies. Requires bilingual ability in English and Spanish, and prior customer service experience.
About the role
- Call Center Representative supporting patient inquiries and appointment scheduling at Providence Facey Medical Foundation. Collaborating with internal teams for efficient customer service and data management.
Responsibilities
- Supports the Call Center Team and internal departments by scheduling appointments and fielding patient questions.
- Responsible for customer inquiries through a centralized call center.
- Data entry in computer system.
- Utilizes resources to remain current and works as a team.
Requirements
- 2 years - Customer service experience.
- 1 year - Medical office or health care experience.
- Epic experience.
- Medical terminology experience.
Benefits
- Health care benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- retirement 401(k) Savings Plan with employer matching
- paid parental leave
- vacations
- holidays
- health issues
- voluntary benefits
- well-being resources
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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