MG
Mellon GroupCall Center Supervisor
Call Center Supervisor managing performance and operations of the team. Leading service delivery in an electronic transactions and telecommunication company.
About the role
- Supports the Call Center Team and internal departments by scheduling appointments and fielding patient questions.
- Responsible for customer inquiries through a centralized call center.
- Data entry in computer system.
- Utilizes resources to remain current and works as a team.
Requirements
- 2 years - Customer service experience.
- 1 year - Medical office or health care experience.
- Epic experience.
- Medical terminology experience.
Benefits
- Health care benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- retirement 401(k) Savings Plan with employer matching
- paid parental leave
- vacations
- holidays
- health issues
- voluntary benefits
- well-being resources
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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