BSS Provider Experience Representative answering provider inquiries at Banner Health. Delivering customer service in a fast - paced hybrid environment in Arizona.
About the role
- Call Center Agent in Florida Department of Revenue assisting taxpayers with inquiries on tax bills and delinquencies. Requires bilingual ability in English and Spanish, and prior customer service experience.
Responsibilities
- Aid taxpayers via telephone and written correspondence concerning departmental billings and delinquencies and take appropriate actions to resolve accounts.
- Examine and update departmental or taxpayer records and may contact taxpayer or other departmental personnel for final resolution.
- Assist taxpayers with inquiries regarding registration, e-services, filing obligations, and departmental rules.
Requirements
- Administrative, secretarial, clerical, or financial experience.
- Customer service experience.
- Ability to communicate effectively in English and Spanish.
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
Job title
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Experience level
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