Sales Support Representative providing guidance and support to sellers at Rockwell Automation to optimize their engagement and reduce internal task time. Aiding in coordination with various internal resources and processes.
About the role
- Business Support Specialist supporting partner communications via various channels for telecommunications business. Ensuring seamless operations and handling partner-specific requirements with strong communication skills.
Responsibilities
- You support our partners on a case-by-case basis — whether by phone or email
- You process cases according to partner-specific requirements
- You train new partners in the network operators' portals
- You liaise with internal departments for upstream and downstream processes
- You support order entry and quotation preparation
- You maintain and manage partner portals
- You investigate and resolve open issues — always with a focus on quality and service
Requirements
- You have completed vocational training in a commercial/business field
- You are communicative and work in a solution-oriented manner
- You are proficient with digital tools — particularly web portals
- Ideally, you have experience in the telecommunications industry
Benefits
- 30 days of annual leave
- Individual development and training
- Company pension scheme
- Flexible working hours
- Remote work / home office
- On-site cafeteria with discounted employee prices
- Childcare subsidy
- Company-affiliated daycare
- Opportunity to participate in sports classes and massages
- Team events
- Employee discounts
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Sales Support Representative providing guidance and assistance to sellers at Rockwell Automation. Optimizing seller engagement with customers and reducing internal task time.
Sales Support Representative at Rockwell Automation providing guidance and support to sellers for optimizing customer engagement. Collaborating on sales - related issues and navigating internal processes.
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Sales Support Representative at Rockwell Automation providing guidance and assistance for sellers. Optimizing customer engagement, coordinating critical sales - related issues, and supporting internal sales tools.
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