Senior Account Manager handling strategic client portfolios at JOIN. Driving account growth through tailored solutions and cross - selling in a hybrid work environment.
About the role
- Business Relationship Manager I responsible for maintaining customer satisfaction while coordinating IT projects at Liberty University. Engaging with departments for advocacy and support.
Responsibilities
- Building relationships with internal departments to maintain a high level of customer satisfaction
- Act as an advocate for departments within the university
- Coordination and communication of select IT projects and scheduled maintenance to the university community
- Active outreach and communication with internal departments to foresee poor process and work to find a solution
- Marketing services and products that IT offers its customers
Requirements
- A bachelor's degree in Communications, Business Marketing, or equivalent work experience is required.
- Strong communication skills with writing press releases and understanding of academic technologies is preferred.
- Ability to intuitively reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
- Excellent computer and organizational skills.
- Regularly required to lift 30 or fewer pounds.
- Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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