Hybrid Business Manager IS II

at Vivo (Telefônica Brasil)

• Job title: Business Manager IS II
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Business Manager role managing B2B client relations at Vivo, implementing sales strategies and digital solutions. Focus on large corporations and government interactions in São Paulo.

Responsibilities

• Serve and manage a portfolio of B2B clients, focusing on new business opportunities;
• Present the product portfolio and provide customer service via digital channels;
• Responsible for offering and selling mobile and fixed telephony products, IT and advanced solutions, equipment leasing, electronics sales, and value-added services;
• Monitor channel- and portfolio-specific KPIs;
• Analyze, plan and execute commercial and sales activities to meet and exceed the company's targets;
• Monitor the transaction workflow, identifying process blockers, backlog and commercial issues that may affect deal closure;
• Manage daily reports to track sales;
• Work to resolve critical situations through regular customer contact and partnership with internal teams.

Requirements

• Proficiency in Microsoft Office;
• Commercial profile: driven to get things done, results-oriented, consultative approach and active listening to customers;
• Entrepreneurial mindset: ownership attitude—take responsibility and be an expert on your client portfolio;
• Digital: tech- and innovation-savvy, comfortable learning and using software and systems;
• Strong organization, planning and discipline: sense of urgency, distributes tasks effectively and completes them throughout the day;
• Curiosity: proactive and eager to learn, proposes new solutions and challenges the status quo;
• Resilience: ability to handle adversity and turn challenges into lessons for future actions;
• Drive, ambition and dissatisfaction with the status quo: not limited to the basics—seeks and delivers more; takes initiative to anticipate client demand and needs;
• Client relationship / digital empathy: prioritizes the client, translates client needs into the best solution while maintaining an ownership perspective.

Benefits

• Choose the benefits that suit you and your dependents via a digital platform with various categories such as Gym, Meal Voucher (VR), Food Allowance (VA), Pharmacy Assistance, Health Insurance, Dental Insurance and Life Insurance;
• Corporate mobile phone — yes, a brand-new smartphone for you!
• Unlimited voice and data plan — truly unlimited — on the best mobile network, even faster with Vivo 5G!
• Exclusive Vivo offer with a special discount on fixed-line, broadband, TV and apps;
• Eligible for an annual bonus or PPR (annual profit-sharing program);
• Plan your future through a private pension plan;
• Have children? Receive a subsidy to help with school, daycare or nanny expenses;
• Work in an environment that respects your personality, dress style and way of being, where you can be authentic. #ComeAsYouAre
• Work remotely up to 2 times per week. #Mobility
• Flexible working hours;
• Take a day off to celebrate your birthday;
• Participate in one of the largest corporate volunteering programs to help change the world;
• Benefit from our Educational Development Program offering partnerships with educational institutions at discounted rates, plus certifications and online courses;
• Boost your career through our Internal Recruitment Program, in Brazil or abroad — we are present in more than 17 countries! #VivoMyCareer
• Access a range of initiatives to improve your physical, emotional and social well-being! We have #VivoWellbeing, which encourages healthy habits and a better quality of life;
• All our vacancies are open to people with disabilities and/or rehabilitated workers. We have a culture that values diversity, differences and people's potential! #VivoDiversity