Manage market support operations and the distributor ecosystem for TIENS Group. Overseeing growth initiatives across the Middle East while ensuring compliance with local regulations.
Responsibilities
Design, implement, and manage a structured distributor ecosystem (e.g., VIPs, Agents, Partners), covering onboarding, training, performance tracking, incentive support, and ongoing compliance with Middle East local laws and direct-selling regulations.
Support sustainable market growth for both distributor partners and end consumers by coordinating sales support initiatives, customer engagement programs, and retention activities.
Work closely with the marketing team to execute localized campaigns, promotions, loyalty programs, and incentive schemes aligned with regional market needs.
Plan, coordinate, and execute sales meetings, training sessions, roadshows, and regional events to drive distributor motivation, education, and performance.
Coordinate with supply chain and operations teams to ensure product availability, competitive pricing, and smooth order fulfillment in the Middle East markets.
Monitor key market support KPIs (distributor activity, event effectiveness, incentive performance) and prepare regular reports for regional management.
Act as the key coordination point between regional teams, HQ, and cross-functional departments (marketing, logistics, legal, finance), ensuring smooth execution of market initiatives and compliance with internal policies and local regulations.
Support regional projects and initiatives assigned by management, ensuring timely execution and alignment with business objectives.
Requirements
Bachelor’s degree in Business, Marketing, Management, or a related field.
5+ years of experience in market support, sales operations, or distributor management, preferably within Direct Selling industry.
Strong understanding of Middle East markets, distributor ecosystems, and local regulatory environments.
Proven experience in event planning and execution, including sales meetings, training sessions, and regional roadshows.
Excellent communication and stakeholder management skills.
Fluency in English and Arabic required;
Benefits
Opportunity to scale a unique S2B2C model across Europe
Career path into regional leadership or global digital strategy roles
Warm and international culture based on respect, collaboration and giving your ideas a spotlight!
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