Hybrid Senior Manager – Head of KYB Onboarding

Posted 4 days ago

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About the role

  • Leading KYB/KYC Compliance efforts for a global payments company, focusing on operational excellence and strategic oversight. Engaging with regulators and driving compliance automation.

Responsibilities

  • Onboarding Complex Organizations: Leading the onboarding of highly complex organizations and financial institutions, ensuring thorough due diligence, timely reviews, and effective risk management.
  • Strengthening the KYB Framework: Refining and enhancing onboarding procedures across the Group.
  • Driving Automation & Innovation: Partnering with tech teams to streamline compliance operations through automation and machine learning.
  • Leading Compliance Strategy: Define and execute the strategic direction of KYB/KYC operations.
  • Stakeholder Engagement: Act as the primary liaison with MLROs, regulators, and external partners.
  • Performance & Risk Reporting: Prepare and present key reports to Senior Management and Compliance Committees.
  • Team Leadership & Development: Oversee training initiatives, build team capabilities, and ensure consistent knowledge standards across regions.
  • Operational Excellence: Monitor KPIs and SLAs.
  • Documentation & Governance: Ensure all reviews and investigations are properly documented.

Requirements

  • Minimum 10-12 years of experience in KYB, complex organizations & FI’s onboarding, Sanction Screenings, Investigations-related work.
  • Ability to work in a challenging, highly regulated environment, serving as the primary liaison with MLROs, regulators, and other external stakeholders.
  • Good understanding of the Payments/Fintech industry.
  • ACAMS certification is preferred but not mandatory.
  • Strong Interpersonal and English communication skills (both verbal and writing).
  • Strong problem-solving and analytical skills with an investigative mindset.
  • Team player, but also able to work independently and self-motivated.
  • Attention to detail, efficiency, and ability to work under pressure within tight deadlines.
  • Good hands-on experience with Advanced MS-Excel including Macros is an added advantage.
  • Willingness to learn continuously and keep up to date with the Payments industry and its regulatory landscape.
  • Experience to build, lead and motivate a Compliance Operations team.

Benefits

  • We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs.
  • We Care for Our Employees: Medical coverage along with 24/7 employee assistance program, generous vacation programs including year-end shut down.
  • Flexible working hybrid working environment (3 days per week in the office).
  • We Upskill Ourselves: Role-specific training, internal workshops, and a learning stipend.
  • We Celebrate Together: Company-wide social events, team bonding activities, happy hours, team offsites, and much more.
  • We Thrive with Diversity: Commitment to providing a safe and welcoming environment for everyone.

Job title

Senior Manager – Head of KYB Onboarding

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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