Business Implementation Manager directing the development of business implementation strategy at ICW Group. Overseeing project schedules and quality in a complex insurance environment.
Responsibilities
Direct the efforts of resources and assist in the development of business implementation strategy
Manage the project schedule, cost, and quality of the total portfolio
Identify business needs with stakeholders and deliver on IT improvements
Recommend and implement policies, processes, and tracking mechanisms to be used by staff
Ensure that projects achieve objectives and are executed in a timely manner
Review and approve project estimates and statements of work for large and complex efforts or those which have a significant business impact regardless of size
Facilitate discussions with business and technical stakeholders throughout the requirements definition and functional design process for large projects or those with significant business impact
Review and approve user training plans for the largest/most complex projects
Establish performance objectives for department staff and report on accomplishments
Direct and monitor the efforts of business analysts on project work plans
Manage project timelines for multiple efforts within the portfolio
Provide oversight and direction to business analysts on the approach, structure, and content for design review sessions
Facilitate and participate in user acceptance testing
Lead the effort to obtain agreement from the business owners on desired user documentation
Oversee major change analysis activities
Serve as the final appeals point for escalated change control issues
Communicate the results of these decisions to all affected stakeholders
Provide strategic view of the impact of various training efforts and assess impact on the distribution force
Conduct impact analysis stating company and enterprise implications.
Requirements
Bachelor's degree required from four-year college or university in Business, Computer Science, or related field
Minimum 10 years of experience managing multiple complex, large-scale, high risk business analysis projects
Minimum 3 years of experience managing a department operating budget and providing oversight to others work
PMP certification in project management or successful completion of a recognized project management curriculum required
CPCU designation a plus
Working knowledge managing multiple complex, large-scale, high-risk business analysis projects
Advanced skills in project management processes, tools and techniques, and analyzing/improving business processes with a technology solution
Demonstrated competency in managing, mentoring, and developing staff
Proven experience in managing financial and technology resources
Extensive knowledge of the insurance business and industry.
Benefits
Generous medical, dental, and vision plans
401K retirement plans and company match
Bonus potential for all positions
Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
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