Implementation Consultant at Deputy leveraging technical background to develop solutions for enterprise customers. Manage end - to - end delivery and collaborate with engineers on project implementation.
SG
Hybrid Cash Management Implementation Specialist – Vice President
Posted 1 hour ago
About the role
- Vice President managing seamless onboarding for corporate clients using cash management and treasury services. Delivering high-quality implementations and optimizing onboarding timelines for client satisfaction.
Responsibilities
- Manage end to end onboarding for cash management and treasury products, including documentation, digital user access, and product activation
- Conduct discovery sessions to assess client payment workflows, integration requirements, file specifications, and reporting needs
- Develop implementation plans ensuring all milestones, dependencies, and client responsibilities are clearly defined
- Execute configuration of services such as ACH, wires, lockbox, RDC, positive pay, liquidity structures, and digital banking platforms
- Collection and validation of client documentation and product setup forms
- Lead mid- to high-complexity client implementations with structured project plans, timelines, and status reporting
- Partner closely with operations, technology, product management, compliance, service, and relationship teams to ensure timely and accurate delivery
- Identify risks, manage escalations, and drive proactive resolution
- Coordinate technical onboarding activities including connectivity testing, file mapping, and UAT
- Serve as the primary client contact throughout the onboarding lifecycle, ensuring exceptional transparency and communication
- Deliver training on digital platforms, payment initiation systems, reporting tools, and fraud mitigation solutions
- Provide guidance and best practices to clients transitioning from legacy banking systems
- Ensure onboarding activities adhere to regulatory, operational, and risk management standards
- Identify opportunities to streamline onboarding, reduce cycle times, and improve digital adoption
- Contribute to documentation improvements, playbooks, and standardized templates
- Maintain up to date knowledge of treasury products, industry changes, and platform enhancements
Requirements
- 5–7 years of experience in cash management, treasury onboarding, implementation, or corporate banking
- Strong understanding of cash management products such as ACH, wires, lockbox, liquidity solutions, RTP, fraud mitigation tools, and digital banking platforms
- Demonstrated ability to lead implementations and manage multiple projects simultaneously.
- Experience with technical integrations (ERP / API connectivity, host-to-host, file formats such as BAI2, CSV, ISO20022) is preferred
- Familiarity with compliance, KYC, AML, and operational control environments
- Excellent client-facing and communication skills with the ability to explain complex processes clearly
- Strong organizational skills, attention to detail, and ability to work in a fast-paced environment
- Proficiency with project management tools (Smartsheet, JIRA, MS Project) is a plus
- Japanese language is preferred, but not required.
Benefits
- Competitive portfolio of benefits
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