Business Development Representative driving sales for AI - powered customer communications platform. Engage with potential clients and expand Aircall's customer base through strategic outreach.
About the role
- Serve as front-line ambassador for Unilabs by identifying and cultivating new business opportunities within discovery, pre-clinical, and clinical research
- Conduct detailed market research and identify target accounts
- Generate qualified leads through proactive outreach (cold calls, emails, social media) and follow up on inbound inquiries
- Qualify leads from marketing initiatives and convert into sales opportunities
- Initiate and nurture client relationships; schedule and lead discovery calls and meetings
- Manage sales pipeline using CRM and MS Office; ensure accurate forecasting and tracking of metrics
- Collaborate with Contracts & Proposals, project management, scientific teams, operations, marketing, legal, and quality to convert leads into partnerships
- Prepare and deliver presentations and proposals showcasing Unilabs service offerings
- Represent Unilabs at industry conferences, workshops, and networking events
- Provide regular sales activity updates and reports to leadership; monitor and analyse outreach performance
- Maintain communication channels with customers and internal teams; gather customer feedback and keep CRM up to date
- Provide sales management information via monthly reports and weekly 1:1 sessions
Requirements
- BSc/MSc in Life Sciences, Biotechnology, Biomedical, Pharmacy or related field
- UK based
- Fluent in English
- Scientific sales experience
- Ability to work remotely
- Ability to travel
- Business Development Manager with 3-5 years
- Proven experience in account management and business development within the clinical services sectors or equivalent
- Familiarity/use of sales CRM
- Competent in the use of MS Office products
- People orientated, able to work collaboratively with cross-functional team, attention to detail
- Ability to find solutions to allow us to accommodate customer requests, desire to create a legacy of new business and to take responsibility.
Job title
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