About the role

Business Design Manager at Lloyds Banking Group, coordinating P&P strategy and enhancing operational excellence through stakeholder management. Focus on transition management and insightful data reporting.

Responsibilities

Management of P&P ‘Must Wins’: Work closely with P&P to obtain owner approvals monthly, ensuring updates are timely. Leverage Power Automate to monitor, track, and visualise the progress of key milestones associated with our must win priorities. This involves maintaining a robust data model, analyzing trends, and highlighting improvements / alignments with the achievements. On a quarterly basis, summarise this data into a clear report with key insights for the P&P Executive Committee. This report will provide a comprehensive view of progress, risks, and enable informed decision-making.
Coordinate and improve the 'Product Drop Plan' by summarizing the essential victories that impact colleagues. Monitor external trends to identify improvements in how to run and develop the list of ‘Must Wins’.
Management of P&P Lloyds Technology Centre (LTC) transition: Maintain and regularly update the People & Places business case to reflect the latest demand forecasts, cost projections, and FTE requirements. Prepare and deliver accurate reporting to relevant committees as required. Engage with P&P stakeholders to progress recruitment governance, ensuring documentation is completed to the required quality, within agreed timelines, and aligned to the business case. Partner with the LTC hiring team to address hurdles and assist UK-based P&P stakeholders as they navigate the hiring process.

Stakeholder Management – Must be confident to establish rapport, gain commitment and ensure that collaborators are clear on the requirements and timescales for transitioning work to the Lloyds Technology Centre and updating on P&P ‘Must Wins’. This includes the facilitation of weekly working groups.
Data & Analytics – Experience in Power Automate would be desirable, including in data interpretation and pulling insights from datasets. Ability to understand and assimilate different sources of data and sophisticated information to support with effective problem solving that leads to relevant conclusions and recommendations. Should be able to apply analytical skills effectively.
Insight & Reporting – Must have the capability to accurately report on ‘Must Wins’ progress to P&P ExCo on a quarterly basis. Providing key insights to drive actions and progress. Produce concise reporting outputs for review by senior collaborators.
Innovative – Innovates to go faster by taking ownership for challenging existing processes; being an early adopter of change and viewing advancements in technology as opportunities to help us deliver for our customers & colleagues.