Hybrid Senior Product Designer

at Dealerware

• Job title: Senior Product Designer
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Austin, United States

About the role

• Designing intelligent user interactions for Dealerware's automotive product platform. Leading design initiatives and enhancing customer experiences through innovative UI/UX approaches.

Responsibilities

• Lead design across the full product development lifecycle, from discovery and concept definition through launch and iteration.
• Immerse yourself in the real work by standing shoulder to shoulder with dealership teams in the service lane, identifying the friction that prevents them from doing their best work, and designing systems that help them show up as everyday heroes for their customers.
• Design end-to-end service experiences, obsessing over every touchpoint across the customer lifecycle, including signup, onboarding, daily use, expansion, and new product adoption.
• Design intelligent, AI-assisted workflows that reduce manual work, increase clarity, and build trust.
• Use modern AI tooling such as Figma Make, Lovable, Cursor, and LLM copilots to accelerate exploration and prototyping while maintaining strong judgment and critical thinking.
• Think in service systems by mapping journeys, states, roles, permissions, compliance logic, and edge cases across onboarding, contracting, daily operations, and expansion.
• Thrive in divergent thinking before converging by exploring broadly, stress-testing assumptions, and narrowing based on real signal.
• Facilitate high-impact workshops and design sessions, pulling from your toolkit (journey mapping, service blueprints, systems mapping, rapid prototyping) to align stakeholders around the right problem to solve.

Requirements

• 7+ years of product design, UI/UX, or interaction design experience.
• Bachelor’s degree in Design, HCI, or related field (or equivalent practical experience).
• Portfolio showcasing product design leadership, conceptual strength, and polished execution across web and mobile workflows.
• Deep understanding of UX best practices, information architecture, interaction design, and accessibility standards.
• Mastery of industry-standard tools (e.g., Figma, Sketch; additional prototyping tools).
• Experience building, contributing to, and maintaining scalable design systems and UI pattern libraries.

Benefits

• Competitive base salary with bonus incentive eligibility
• Full benefits (medical, dental, vision, disability)
• 401(k) with company match
• On-demand educational courses via LinkedIn Learning
• Tuition reimbursement and continuing education
• Unlimited paid vacation policy
• Flexible work
• Generous Paid Parental Leave program
• Modern office and a dynamic team in downtown Austin with free parking
• Friendly, small company environment with a progressive culture