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HeetchJunior HR Generalist
Junior HR Generalist at Heetch managing recruitment, payroll, and employee engagement operations across multiple markets.
About the role
- Monitor systems and data, resolving Level 1 and 2 HR system issues and escalating issues to business owners, product owners, or vendors as needed
- Manage user access, including security and permissions for various systems
- Assist with testing of new systems and applications, system updates, and data conversion
- Partner cross-functionally with internal business owners to identify opportunities for increased usage and enhancements of current processes and systems
- Develop and maintain up-to-date HRIS functional documentation, standard operating procedures (SOPs), and system documentation
- Design, prepare, analyze, and audit HR dashboards, data, and metrics crucial to the administration of HR
- Build user procedures, guidelines, documentation, and training on HRIS systems
- Administer audit processes to ensure data integrity, system accuracy, and compliance
- Perform ticket triage and respond to system-related inquiries, serving as the main point of contact for the resolution of any issues related to HR systems and applications
- Maintain and protect associate data by keeping HR information confidential
Requirements
- Bachelor’s degree in business administration, HR, or a related field, or equivalent experience
- 1+ years of experience with HR management systems, including writing reports, data entry, and administration
- 1+ year(s) of experience working in system administration or equivalent experience
- Advanced experience with spreadsheet analysis and data analysis
- Exceptional focus on detail and ability to maintain confidentiality
- Excellent interpersonal, problem-solving, and customer service skills
- Ability to collaborate in a fast-paced, changing environment
- Solid organizational and planning skills
- Ability to handle multiple priorities and projects
- Highly proficient with office software and applications like spreadsheets, presentations, ticketing systems, etc.
- Experience with Workday, ServiceNow preferred
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
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