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Strider TechnologiesSolutions Engineer – Japan
Solutions Engineer at Strider Technologies driving revenue growth through consultative expertise. Engaging clients and collaborating with sales for technical integration of services.
About the role
- Report to the Director of Customer Success and act as a technical resource on the Sysdig Platform
- Develop connections with customer teams and technical users to understand their needs
- Map Sysdig capabilities to customer goals and assist with basic deployment, configuration, and troubleshooting
- Shadow and participate in customer workshops to learn best practices for adoption and usage
- Collect customer feedback and collaborate with Customer Success, Sales, and Support to improve the product experience
Requirements
- Bachelor's degree in Computer Information Systems (CIS), Management Information Systems (MIS), Cybersecurity, Computer Science, or a related field
- Experience with cloud computing, containers, and modern IT infrastructure
- Exposure to Linux and willingness to learn Kubernetes
- Interest in scripting, APIs, automation tools, and learning cybersecurity fundamentals
- Strong troubleshooting mindset with eagerness to develop new technical skills
- Clear communicator who enjoys working directly with customers
- Bonus: Familiarity with Prometheus, monitoring, or DevOps/security concepts
- Ability to work onsite at customer's office in Nashville at least 1-2 days a week
Benefits
- Extra days off to prioritize your well-being
- 401(k) Retirement Savings Plan with a 3% company match
- Maternity and Parental Leave
- Mental health support for you and your family through the Modern Health app
- Full health benefits package for you and your family
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MG
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