Sachbearbeiter im Forderungsmanagement bei EOS Collection Operations. Bearbeitung von Inkassovorgängen und rechtlichen Anfragen mit Fokus auf Qualität und Effizienz.
About the role
- Analista de Contas a Receber JR at Coca-Cola FEMSA handling accounts receivable and customer relations. Focusing on analysis, reporting, and collection activities with major supermarket chains.
Responsibilities
- Conduct analyses of accounts receivable issues and manage collections for the major supermarket chains served by Spal, with immediate reporting to Leticia Boguta (Accounts Receivable Coordinator).
- Perform collection activities, analysis and management of information for large supermarket chains.
- Prepare reports and delinquency indicators (KPIs).
- Interface with the commercial/sales team to analyze discounts, flag outstanding debts and coordinate internal collection actions.
- Execute daily collection routines using Excel and SAP.
- Analyze and identify non-payments, such as agreement deductions and merchandise returns.
- Perform collection and negotiation with customers; handle customer inquiries by email and telephone.
- Prepare payment compositions and perform financial analyses and reconciliations.
Requirements
- Education: Bachelor’s degree in Administration, Accounting, Computer Science or related fields.
- Desired experience: Collections for Key Accounts (email/phone/WhatsApp), payment reconciliations and merchandise returns, commercial discounts/deductions; experience with banking routines, issuing bank slips (boleto) and managing bank instruction commands.
- Technical knowledge: Intermediate Excel (pivot tables and basic formulas); SAP is a plus.
Benefits
- Performance-based bonus (PPR)
- On-site gym
- Birthday day off
- Health insurance
- Dental plan available by enrollment according to the employee’s choice
- Group life insurance
- On-site cafeteria / meal allowance
- Food allowance
- Ability to purchase products at current company pricing
- Pharmacy credit applied via payroll
- Credit cooperative
- Back-to-school kit for dependents delivered at the start of the school year
- Birthday kit
- Christmas kit
- Toy voucher: distributed in October for dependents.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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