Team Leader in Accounts Receivable & Banking managing a team of approx. 10 people in Szczecin. Leading continuous improvement and driving performance quality in an international organization.
About the role
- Sachbearbeiter im Forderungsmanagement bei EOS Collection Operations. Bearbeitung von Inkassovorgängen und rechtlichen Anfragen mit Fokus auf Qualität und Effizienz.
Responsibilities
- Bearbeiten anspruchsvoller schriftlicher Korrespondenz von Schuldnerberatungen über Rechtanwälte und Gerichte
- Beantworten telefonischer Anfragen zu Inkassovorgängen, einschließlich Ratenzahlungs- und Stundungsvereinbarungen
- Überprüfen Kundenakten zur Inkassofähigkeit
- Entscheiden über Forderungsfälle und prüfen Forderungshöhen
- eigenverantwortliche Entscheidungen über den Inkassoverlauf treffen
- Empfehlungen erarbeiten und schuldnerrelevante Daten pflegen
Requirements
- abgeschlossene kaufmännische Ausbildung oder relevante Erfahrung im Mahnwesen/Inkasso
- Kommunikationsstärke und Präzision in Wort und Schrift
- einen kühlen Kopf und den Überblick auch bei hoher Arbeitsdichte
- gute Kenntnisse in Microsoft 365 (insb. Teams, Outlook, Excel)
- Lernbereitschaft und schnelle Einarbeitung in neue Themen
Benefits
- Einarbeitung
- keine
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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