Billing Specialist responsible for end-to-end Accounts Receivable ownership in a healthcare technology company. Collaborating with various teams to ensure accurate billing and compliance.
Responsibilities
Prepare and reconcile daily bank deposits, ensuring accuracy and proper documentation
Apply customer payments to outstanding invoices in a timely and accurate manner
Maintain and actively manage Accounts Receivable aging, identifying past-due balances and discrepancies
Support collections efforts through customer correspondence and follow-ups as directed
Prepare, issue, and reconcile customer invoices, including complex, multi-level billing arrangements
Work with purchase orders (POs), ensuring billing aligns with contracted amounts and remaining balances
Review contracts to ensure billing accuracy across varying pricing models and service levels
Maintain complete and organized billing and AR documentation
Reconcile customer accounts and resolve billing discrepancies
Retrieve and review credit reports; assist with customer credit evaluations as needed
Support Account Management by providing detailed invoicing, payment status, and AR reporting
Assist with client forecasts and accruals, ensuring revenue and receivables are accurately represented
Collaborate closely with Finance, Sales, Account Management, and Operations teams
Assist with AR-related projects and process improvements
Ensure compliance with internal controls and accounting best practices
Perform other duties as assigned by management
Requirements
Strong Accounts Receivable experience with hands-on ownership of billing, cash application, and reconciliations
High attention to detail and accuracy in a high-volume environment
Experience working with purchase orders, billing limits, and contract-based invoicing
Ability to manage multiple priorities and collaborate across departments
Strong written and verbal communication skills
Technical Skills
Excel (intermediate to advanced; reconciliations, tracking, reporting)
Outlook
Experience with ERP or accounting systems (e.g., NetSuite – preferred, not required)
Familiarity with bank portals and cash application tools (e.g., SunTrust/Truist or similar)
Experience working with sales tax and billing compliance
Nice to Have
Experience preparing client forecasts and accruals
Exposure to complex SaaS or healthcare billing models
Prior experience supporting Account Management or client-facing teams
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