Accounts Receivable Supervisor responsible for optimizing AR function and collections at SpyGlass Group. Collaborating with leadership and managing invoicing processes in Westlake, Ohio.
About the role
- Accounting Coordinator managing Accounts Receivable for CRI, safeguarding financial health through collections and billing accuracy. Collaborating with internal teams to enhance customer satisfaction and profitability.
Responsibilities
- Ensure financial stability by processing, posting, and applying daily incoming payments via credit card transactions, check deposits, and wire transfers to the correct customer accounts promptly and accurately.
- Maximize cash flow through proactive A/R collections, minimizing outstanding balances and reducing bad debt exposure.
- Manage client payment terms using Microsoft Lists to maintain accurate records and ensure compliance with agreed-upon terms.
- Drive accuracy in customer accounts by researching and resolving unapplied cash, short payments, and payment discrepancies.
- Provide customized reporting to clients regarding payment history, open balances, and reconciliations as needed.
- Enhance customer relationships by maintaining a professional and courteous approach while ensuring prompt payment and issue resolution.
- Collaborate cross-functionally with sales, project managers, and other departments to resolve billing disputes efficiently.
- Maintain meticulous records of all communications and collections activities to drive accountability and continuous improvement.
- Identify process enhancements for cash application and collection efficiency to optimize receivables performance.
- Prepare bi-monthly aging receivables reports to provide strategic insights into the outstanding balances and collection performance.
- Generate and distribute monthly customer statements to ensure timely communication of account status and support proactive collection efforts.
- Serve as the primary liaison for customers on collection matters, offering solutions, addressing inquiries, and resolving disputes.
- Support compliance and audits by assisting in financial and tax-related audits as they pertain to Accounts Receivable.
- Strengthen month-end processes by ensuring accurate reporting and reconciliation of accounts.
- Ensure timely billing execution by assisting with daily invoicing and serving as a backup for the billing process.
- Improve project success by actively participating in project kick-off meetings and aligning financial processes with project requirements.
- Contribute to team success by providing backup support to the accounting team and handling ad-hoc assignments as needed.
- Manage vendor relations by serving as the primary point of contact for the company's collection agency.
Requirements
- Bachelor’s degree in Accounting or Finance preferred.
- 2+ years of accounting experience in a sales-driven environment required.
- 2–3 years of experience in collections, including direct customer interaction and payment resolution is preferred.
- Deep understanding of standard accounting principles, practices, and procedures.
- Proficiency in Microsoft Office Suite, particularly Excel and Word.
- Experience with business operating and accounting software systems.
- Highly detail-oriented and organized, with the ability to manage multiple priorities effectively.
- Strong analytical skills to assess financial data and make informed decisions.
- Exceptional interpersonal skills to foster positive working relationships and collaborate across departments.
- Proactive problem-solver with the ability to identify areas for improvement and implement strategic solutions.
- Excellent verbal and written communication skills to engage with internal teams and external customers professionally.
- Strong time management abilities, ensuring deadlines are met while maintaining a high level of accuracy.
- Knowledge or experience with CORE V will be a plus.
Benefits
- Flexible Workplace
- Paid time off
- Professional development opportunities
- Health insurance
- Retirement plans
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