Dealer Relationship Manager I supporting PNC's indirect auto business by maintaining dealer relationships. Managing performance and utilizing consultative selling strategies for successful partnerships.
About the role
- Select Account Manager leading Ford Pro relationships with small/medium commercial customers. Collaborating with Regional Sales Manager on Sales Initiatives and Competitive Price Allowances for Commercial Fleet Clients.
Responsibilities
- Manage Dealer & Leasing Company generated small fleet business.
- Responsible for informing and selling Ford Pro solutions to fleet customers with the goal of implementing new systems throughout our consumer base.
- Achieve objectives & key results with ICE / BEV vehicle sales, Charging, Telematics and Service solutions.
- Grow fleet sales from assigned account base of small commercial fleet customers through regular phone / email contact and occasional in person meetings to corporate offices.
- Develop written CPA offers as appropriate utilizing the online CPA systems and following up with accounts to ensure understanding and acceptance of offer.
- Utilize existing and approved Competitive Price Allowance (CPA) budgets to meet competitive situations and promote purchase of company’s products to assigned accounts.
- Understand future Ford vehicle product offerings, and any/all future improvements to Ford Pro system solutions to better assist in the sales process.
- Setup discussions with end users and subject matter experts at Ford who will assist with the Ford Pro solution selling.
- Aid with product, distribution, administrative and payment related issues as necessary.
- Liaison with Fleet Management Company personnel to write CPA proposals and establish direct fleet customer interface.
- Provide superior customer sales and service to all accounts.
Requirements
- Bachelor's degree or equivalent combination of relevant education and experience.
- 1+ years of experience in the automotive industry
- Strong verbal, written, and presentation skills.
- Excellent customer relationship/interpersonal skills required to support direct customer contact.
- **Even better, you may have...**
- 2+ year’s progressive knowledge of dealership operations.
- Fleet experience is strongly desired.
- 1+ year(s) sale experience desired
- Experience handling escalated issues is an asset
- Sales experience preferred as well as data driven decision making.
- Should have strong Product/Company/industry knowledge as well as Ford systems knowledge.
- Well-rounded business acumen
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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