Small Business Account Manager focuses on driving IoT sales through new small business accounts in the Food Service vertical. Establishing market leadership and building robust sales pipelines in a hybrid role.
About the role
- Account Manager responsible for service and relationship management for large commercial accounts. Requires strong knowledge of insurance, along with client-focused and problem-solving skills.
Responsibilities
- Manage overall service responsibility and relationship management for a Book of Business potentially in conjunction with a Client Advisor.
- Serve as the main point of contact for the clients in the book of business.
- Travel to meet with clients in person as needed to maintain the highest level of service and connectivity.
- Develop and maintain coverage strategies for clients.
- Mentor Account Managers and provide guidance on routine responsibilities.
- Advise clients on exposure analysis associated with their risk.
- Ensure high client retention through effective communication and service.
- Conduct contract reviews and coordinate loss control and claims resources.
- Respond to coverage inquiries and design insurance programs tailored to client needs.
- Prepare and present proposals, stewardship reports, and renewal strategies.
- Participate in renewal marketing and negotiations with carriers.
Requirements
- Minimum of 3 years of transferrable experience servicing large commercial accounts
- High School Diploma or College degree (preferred)
- Active P & C license
- Expert level Excel skills
- Strong knowledge of insurance products, policies, and procedures
- Strong problem-solving skills
- Must have the ability to handle multiple and changing priorities in a fast-paced team environment
- Strong interpersonal skills and the ability to build and maintain relationships with clients.
Benefits
- Health insurance
- Flexible work arrangements
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