Account Manager on the Business Insurance team at Marsh McLennan Agency. Collaborating with clients and underwriters to grow and retain business while providing excellent client service.
Responsibilities
Collaborate with our sales team, clients, and insurance carrier underwriters in order to successfully grow and retain clients
Act as a client consultant, providing clients with recommendations and advisory services to help them achieve their long-term goals
Develop and maintain working relationships with clients by managing pre-renewals, renewals, and overseeing their ongoing service needs
Provide consultative services to client contacts in order to account-round existing clients to meet gaps in their coverage
Leverage your product knowledge to maintain a high service standard for variety of clients and their product service lines
Conduct in-person, Zoom, and phone meetings with clients and carriers and will maintain client information using a EPIC CRM system
Requirements
3 years of experience in the commercial insurance industry, brokerage experience preferred
Experience working with clients in a variety of industries and experience communicating with individuals at all levels of an organization
A bachelor’s degree or equivalent experience
Excellent customer service skills, organization skills, and the ability to prioritize deliverables and projects with competing deadlines
Benefits
Generous time off programs ensure you have time to recharge including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning & development
Comprehensive medical, dental and vision plans
401K and company match program
Tuition reimbursement and professional development opportunities
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